IT operations management and IT support
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News
11 Mar 2024
Vinnova launches National Digital Advancement project
Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading
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Feature
09 Feb 2024
The rising prominence of hybrid cloud in the Nordics
Many Nordic organisations have opted for hybrid cloud environments, subscribing to the newest services without giving up what they already have. Best practices are beginning to emerge for managing the heterogenous environment Continue Reading
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News
16 Aug 2022
Why organisations need to harmonise their CIO and CISO roles
Unless properly managed, conflicting responsibilities between the chief information officer and the chief information security officer can cause project delays and budget overruns, says Netskope’s Mike Anderson Continue Reading
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News
12 Aug 2022
Microsoft doles out $13.7m in bug bounties
Microsoft’s Bug Bounty programme has paid a total of $13.7m to more than 300 researchers in almost 50 countries Continue Reading
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News
12 Aug 2022
Online Safety Bill ‘not fit for purpose’, say tech experts
IT specialists lack confidence that legislation compelling tech firms to tackle online harms will work as intended, with only a small minority believing ‘harmful but legal’ content can be effectively and proportionately policed by internet platforms Continue Reading
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News
11 Aug 2022
Researcher finds 10 vulnerabilities in Cisco firewalls
At Black Hat USA, Rapid7 researchers report on 10 security issues in popular Cisco firewall products, many of which do not yet have patches Continue Reading
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News
11 Aug 2022
NHS may take a month to recover from supply chain attack
Ransomware attack victim Advanced warns its NHS customers they could be waiting until early September to fully recover their operations Continue Reading
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News
10 Aug 2022
Microsoft fixes two-year-old MSDT vulnerability in August update
August’s Patch Tuesday drop fixes more than 120 CVEs, including another MSDT RCE zero-day that is being actively exploited. Continue Reading
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News
10 Aug 2022
‘Coopetition’ a growing trend among ransomware gangs
Sophos shares data from its new X-Ops unit at Black Hat in Las Vegas, revealing a growing number of ransomware victims being attacked by multiple gangs at the same time Continue Reading
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Feature
08 Aug 2022
Icelandic datacentres may lead the way to green IT
Iceland may soon become even more attractive to companies wanting to minimise their carbon footprint while using high-performance computing services Continue Reading
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News
08 Aug 2022
Internet giants in favour as Ireland tightens rules on datacentres
Irish premier Michael Martin has insisted its temporary squeeze on datacentre construction is not a moratorium on the industry Continue Reading
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Podcast
05 Aug 2022
Podcast: How storage AIOps is revolutionising hybrid cloud ops
We talk to Tintri about storage and AIOps, which is the application of AI and machine learning-based software to monitor storage infrastructure to be able to detect patterns and predict failure, the need to upgrade, and so on Continue Reading
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News
04 Aug 2022
SBRC to administer NCSC training across Scotland
The Scottish Business Resilience Centre has been awarded a £500,000 contract to extend cyber resilience training across more than 250 at-risk organisations Continue Reading
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News
04 Aug 2022
Spyware activity particularly impactful in July
After a quiet June, vulnerability exploitation ramped up in July, with intrusions linked to spyware seeing unusually high volumes of activity, according to a report Continue Reading
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News
04 Aug 2022
Financial Ombudsman Service mining for gold in cloud HR and finance
The Financial Ombudsman Service is reaping the benefits of the cloud-based human resources and finance system it implemented last year Continue Reading
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News
04 Aug 2022
Shipyard workers don smart glasses in 5G testbed
Shipyard workers at Singapore’s Keppel Offshore and Marine can view work instructions on their smart glasses, pull out real-time data about their equipment and receive remote guidance in a range of operational tasks Continue Reading
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News
03 Aug 2022
New EU due diligence law needs amending to stop tech sector abuse
European corporate due diligence directive seeking to transform how companies approach their human rights and environmental risk is welcome, but without further changes, it will fail to effectively curb tech firms’ harmful practices, claims international non-profit Continue Reading
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News
03 Aug 2022
DrayTek patches SOHO router bug that left thousands exposed
Network hardware supplier has fixed an unauthenticated RCE vulnerability in multiple routers in its Vigor line, after being alerted by Trellix researchers Continue Reading
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News
02 Aug 2022
How worsening economic climate impacts IT spending
As inflation rises, purse strings are tightening at the tech giants, which will have a material impact on chipmakers and providers of IT equipment Continue Reading
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News
29 Jul 2022
Austrian data firm accused of selling malware, conducting cyber attacks
Microsoft has accused DSIRF, an Austrian data services firm, of involvement in a string of cyber attacks Continue Reading
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News
28 Jul 2022
Ex-youth footballers kick-start cyber careers
New programme aims to find fresh careers for former youth footballers in cyber security Continue Reading
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News
28 Jul 2022
Home Office selects CGI as strategic delivery partner
IT services supplier will act as strategic delivery partner for the Home Office’s plans to modernise and join up UK law enforcement’s digital capabilities Continue Reading
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News
28 Jul 2022
Cyber criminals pivot away from macros as Microsoft changes bite
As Microsoft resumes blocking macros by default in its Office application suite, reversing a temporary reversal, analysis from Proofpoint suggests the action has had a remarkable effect Continue Reading
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News
27 Jul 2022
Microsoft anticipates $3.3bn savings by extending server life
Thanks to new software tools and better hardware, Microsoft plans to upgrade servers and network equipment every six years Continue Reading
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News
27 Jul 2022
Cyber security training ‘boring’ and largely ignored
Two-thirds of employees don’t bother to pay attention to cyber security training – and the fault does not lie with them Continue Reading
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Opinion
27 Jul 2022
Security Think Tank: Don’t rely on insurance alone
Cyber insurance is a useful addition to the cyber protection toolbox. However, it cannot be regarded as a replacement for the controls that should be in operation, says Turnkey Consulting’s Tom Venables Continue Reading
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News
26 Jul 2022
No More Ransom initiative helps 1.5 million people in six years
One and a half million people have now taken advantage of free ransomware decryption tools offered by a joint European project Continue Reading
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News
26 Jul 2022
Post Office attacked subpostmasters who questioned Horizon, say victims
When the Post Office’s lie about the Horizon system failed to silence subpostmaster critics, it took more extreme measures, say victims of the scandal Continue Reading
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News
26 Jul 2022
Ducktail infostealer targets Facebook Business users
Newly uncovered Ducktail operation targets individuals with access to Facebook Business service and tries to steal their accounts Continue Reading
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News
26 Jul 2022
Six more subpostmaster convictions overturned in Horizon scandal
More former subpostmasters have their wrongful convictions for theft and fraud overturned in the Court of Appeal Continue Reading
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News
25 Jul 2022
NCSC seeks community input for Cyber Advisor service
The NCSC is proposing to establish a new Cyber Advisor service to train up experts in security guidance, and is inviting interested parties to come forward Continue Reading
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News
25 Jul 2022
Latest Atlassian Confluence vulnerability raises concerns
CVE-2022-26138 is the second major vulnerability disclosure made for Atlassian’s Confluence collaboration platform in recent months Continue Reading
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News
25 Jul 2022
The Security Interviews: Why you need to protect abandoned digital assets
The war in Ukraine and subsequent boycott of Russia resulted in a swathe of digital infrastructure being abandoned, becoming a potential vulnerability for many organisations, says Cyberpion’s Ran Nahmias Continue Reading
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News
21 Jul 2022
SSEN partners with Icebreaker One to break energy data silos
Better access to, and sharing of, energy data will help direct the installation of new electric vehicle charging points, as well as help network operators to better understand the electricity grid’s capacity for the introduction of more renewables Continue Reading
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News
21 Jul 2022
Digital drives workplace trends in the Nordics
Workplaces are rapidly changing in Nordic countries, driven by digital technologies such as artificial intelligence Continue Reading
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News
20 Jul 2022
Estonia calls on tech experts to develop its Siri-like civil servant
Estonian government opens up applications to tech experts across the world, offering them the chance to work on a world first for digital government services Continue Reading
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News
20 Jul 2022
Starling Bank withdraws application for licence in Ireland
App-based bank decides against completing its application for a banking licence in Ireland after concluding it did not offer enough value Continue Reading
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News
20 Jul 2022
Barnet Council to bring work outsourced to Capita back in-house by 2026
London borough is bringing swathes of outsourced services back in-house next year, with more to follow by 2026 Continue Reading
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News
19 Jul 2022
MPs slam FCSA for declining to answer questions on umbrella companies withholding holiday pay
Freelance and Contractor Services Association under fire from MPs for declining to answer questions about the umbrella companies that make up its membership and their stance on ensuring contractors receive their holiday pay entitlements Continue Reading
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News
18 Jul 2022
US cyber agency CISA to open London office
The US Cybersecurity and Infrastructure Security Agency has chosen London to host its first office outside America Continue Reading
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News
18 Jul 2022
Data and tech platforms helping finance regulator spot problems earlier
The UK financial services regulator is increasingly using data platforms to proactively regulate the finance sector Continue Reading
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News
15 Jul 2022
Log4Shell on its way to becoming ‘endemic’
US government report concludes that, like Covid, Log4Shell will be with us for a long time to come Continue Reading
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News
14 Jul 2022
Videogame maker Bandai Namco confirms cyber attack
Bandai Namco, developer of videogames including Pac-Man, Tekken and Dark Souls, has broken days of silence to confirm it has been hit by a cyber attack Continue Reading
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News
14 Jul 2022
Global IT services market shows signs of slowing
Spending on IT and business process services could be set to reduce over the coming months as the latest ISG figures show early signs of decline Continue Reading
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News
14 Jul 2022
Enterprise employees worry that poor collaboration tools result in lost revenue
Survey shows firms are facing a collaboration crisis, with failure to adjust to new hybrid and remote work costing them revenue and stunting business growth Continue Reading
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News
14 Jul 2022
Gartner: Software sales defy economic outlook
With spending on IT going up, there is no better time to be a head of IT as software drives new revenue-making opportunities Continue Reading
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News
13 Jul 2022
July Patch Tuesday brings more than 80 fixes, one zero-day
While some admins can put their feet up and let Windows Autopatch do the hard work of updating their Microsoft estates, for the rest of us, the Patch Tuesday bandwagon keeps on keeping on Continue Reading
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News
13 Jul 2022
Goldman Sachs hires Google incubator founder
Bank recruits co-founder of Google’s incubator as it continues to transform its business through digital technology Continue Reading
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News
13 Jul 2022
ICO calls for review into government use of private email and WhatsApp messages
Information Commissioner’s Office reprimands Department of Health and Social Care after ministers and officials conducted government business on their own email accounts and messaging apps Continue Reading
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News
12 Jul 2022
Is time running out for legacy payments technology used by banks?
The company bringing Google-like processing to core banking for banks has added the same proposition in payments Continue Reading
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News
12 Jul 2022
Microsoft Windows Autopatch now generally available
Microsoft customers with Windows Enterprise E3 and E5 licences can now take full advantage of its new automated patching service Continue Reading
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News
11 Jul 2022
Microsoft VBA macro block will return
Microsoft provides more details about its sudden decision to rollback a landmark security policy, and reassures users it is a temporary measure Continue Reading
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News
11 Jul 2022
SMEs lagging on multifactor authentication
Only 46% of small business owners say they have implemented multifactor authentication, and just 13% mandate its use, according to a report Continue Reading
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Opinion
11 Jul 2022
Cyber insurance: An effective use of your scant security budget?
The ISF’s Paul Watts asks if cyber insurance is a must-have item, an expensive luxury, or the emperor’s new clothes Continue Reading
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News
08 Jul 2022
Stop telling clients to pay ransomware gangs, solicitors told
The NCSC and the ICO are calling on solicitors to help tackle the rising number of ransomware payments being made, and to stop giving erroneous advice to victims Continue Reading
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News
08 Jul 2022
Sweden and GDPR – four years on
Swedish data protection coordinator talks to Computer Weekly four years into the General Data Protection Regulation Continue Reading
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News
08 Jul 2022
Microsoft appears to reverse VBA macro-blocking
Microsoft quietly reverses VBA macro-blocking across its Office portfolio in a move that has left security experts puzzled Continue Reading
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Opinion
08 Jul 2022
Lots to consider when buying cyber insurance, so do your homework
When considering implementing a cyber insurance policy, due diligence should be your watchword, says Paddy Francis of Airbus CyberSecurity Continue Reading
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News
07 Jul 2022
MI5, FBI chiefs warn of Chinese cyber espionage threat
In a joint appearance in London, MI5 director general Ken McCallum and FBI director Chris Wray warn of the growing threat posed by the Chinese government to UK and US interests Continue Reading
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Opinion
07 Jul 2022
Security Think Tank: Cyber insurance – A nice safety blanket, but don’t count on it
In the second instalment of this month’s Security Think Tank, Mike Gillespie argues that cyber insurance should be thought of like car insurance – you don’t start driving recklessly because you’re covered Continue Reading
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News
06 Jul 2022
Most APAC banks to spend more on cloud this year
More than nine in 10 banks across Asia-Pacific are increasing their cloud spending in 2022 after years of hesitation due to initial regulatory hurdles Continue Reading
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News
05 Jul 2022
Legacy UK customs system stops accepting registration requests
HMRC closes new applications to legacy customs system as its shutdown nears Continue Reading
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News
05 Jul 2022
Prepare for long-term cyber threat from Ukraine war, says NCSC
The NCSC has published refreshed guidance on cyber preparedness as the war on Ukraine continues, urging organisations to pay attention to the state of their security teams Continue Reading
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News
05 Jul 2022
Netherlands’ AMdEX seeks to democratise the internet
Last year, five Dutch organisations launched an initiative to set up the Amsterdam Data Exchange to simplify data sharing and help democratise the internet Continue Reading
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News
05 Jul 2022
NCSC CEO: Why we should run towards crises to elevate cyber security
National Cyber Security Centre CEO Lindy Cameron, the 2022 Computer Weekly UKtech50 Most Influential Person in UK IT, reflects on a career immersed in crisis management, and how she is using this to elevate cyber security standards across the country Continue Reading
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News
30 Jun 2022
Subpostmaster campaigning forces government to set up compensation scheme and make interim payments
Subpostmaster campaign group is a step closer to achieving what it was originally set up to do as government launches compensation scheme for its members who did not receive fair payouts Continue Reading
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News
29 Jun 2022
Government sets NHS digital transformation plan
The government expects to save billions of pounds and improve patient outcomes through digital transformation Continue Reading
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Definition
28 Jun 2022
firmware
Firmware is programming that's written to a hardware device's non-volatile memory. Continue Reading
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News
28 Jun 2022
Russia-aligned hacktivists behind Lithuania DDoS attack
Killnet hacktivist collective targeted Lithuania with distributed denial of service attacks after its government angered the Kremlin Continue Reading
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News
28 Jun 2022
Executive interview: Chris Conradi, chief digital officer, FSN Capital
Chris Conradi is taking his learnings at Google into the private equity industry at Norway’s FSN Capital Continue Reading
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Feature
27 Jun 2022
The cyber security impact of Operation Russia by Anonymous
The campaign against the Russian government by Anonymous surprised many with the depth and scale of the cyber attacks. What can we learn from this online war? Continue Reading
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News
24 Jun 2022
US cyber agency in fresh warning over Log4Shell risk to VMware
Many VMware Horizon and UAG servers remain defenceless against Log4Shell, and organisations continue to fall victim to the vulnerability Continue Reading
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Opinion
24 Jun 2022
Assessment and knowledge: Your key tools to secure suppliers
There is no silver bullet that will resolve all the issues arising from today’s interconnected businesses and complex supply chains, but there are some key tools at your disposal Continue Reading
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News
23 Jun 2022
Ukraine cyber agency enlists Radware to protect government networks
Ukraine’s State Service of Special Communications and Information Protection is using Radware cloud DDoS protection and web application firewall services to protect the government from persistent Russian attacks Continue Reading
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Feature
23 Jun 2022
What the world can learn from Saudi Arabia’s fight against industrial control system attacks
Iran learned from attacks on its infrastructure and unleashed similar malware on Saudi Arabia. The world has now gained valuable lessons from the Saudi response Continue Reading
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Opinion
23 Jun 2022
Security Think Tank: Supply chain security demands systematic approach
Supply chain security measures need to be systematic and assessed so as to minimise the complexity and cost to the business Continue Reading
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News
23 Jun 2022
PagerDuty expands Japan presence with joint venture
PagerDuty forms joint venture with Japan Cloud and is eyeing business from financial, telecoms and e-commerce companies as it seeks to grow its footprint in Japan Continue Reading
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News
22 Jun 2022
NatWest files under whistleblower’s bed contain live customer data
Former Royal Bank of Scotland worker wants bank to take back customer files and provide an ‘adequate receipt’ Continue Reading
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News
22 Jun 2022
How TDCX is building a people-centric business
Every digital tool deployed by the Singapore-based services firm is aimed at augmenting the performance and experience of its employees, says TDCX’s group CIO, Byron Fernandez Continue Reading
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Opinion
22 Jun 2022
Security Think Tank: Balanced approach can detangle supply chain complexity
Achieving an appropriate balance between people, processes and technology can help to detangle the complexities of the supply chain and create better security practices Continue Reading
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News
21 Jun 2022
Post Office IT investigator to be released from confidentiality obligations for inquiry
Forensic accounting firm that ‘knows where the bodies are buried’ will be released from confidentiality obligations by the Post Office to give evidence to public inquiry Continue Reading
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News
21 Jun 2022
CNI leaders’ attitude to ransomware lackadaisical at best
A survey of security decision-makers in sectors regarded as critical national infrastructure reveals a disappointing attitude to ransomware threats Continue Reading
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Opinion
21 Jun 2022
Supply chain security goes deep – forget this at your peril
It may have hit the headlines as an IT issue, but supply chain security goes far deeper into an organisation than just technology Continue Reading
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E-Zine
21 Jun 2022
Dreams come true – how data and communication saved a failing company
In this week’s Computer Weekly, the former CEO of bed retailer Dreams explains how digital, data and communication helped turn round a failing company. The UK government has a new digital strategy – but it all seems rather familiar. And we talk to the tech firms trialling a four-day working week. Read the issue now. Continue Reading
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News
20 Jun 2022
Lords move to protect cyber researchers from prosecution
A cross-party group in the House of Lords has proposed an amendment to the Product Security and Telecommunications Infrastructure Bill that would address concerns about security researchers or ethical hackers being prosecuted in the course of their work Continue Reading
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News
20 Jun 2022
Complex Russian cyber threat requires we go back to basics
The situation in Russia is anything but simple, but it is the fundamentals of cyber security hygiene that pose the best defence against the country’s digital threat, as Mandiant’s Jamie Collier explains Continue Reading
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News
20 Jun 2022
Minister says compensation offer to 555 subpostmasters close
Government minister says an announcement on subpostmaster compensation could be made within weeks Continue Reading
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News
17 Jun 2022
British businesses to recognise Google skills certificates
Google training programmes are being made available to more people in the UK as part of an initiative from the supplier and major UK businesses Continue Reading
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News
17 Jun 2022
Tech sector sustainability efforts need full ecosystem approach
Reorienting the tech sector around collaboration rather than competition and reassessing the industry’s conventional wisdom around economic growth is essential to improving sustainability on the timescale needed, London Tech Week attendees are told Continue Reading
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News
17 Jun 2022
Fintech firm chooses Salesforce software to support growth
Revolut is to use Saleasforce software to support sales and marketing as part of its expansion plans Continue Reading
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News
17 Jun 2022
Finnish recruiter says cultural fit is the key ingredient for executive positions
Job skills are important, but a good match of personality traits is a better predictor of long-term success in a company Continue Reading
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News
16 Jun 2022
Office 365 loophole may give ransomware an easy shot at your files
Researchers at Proofpoint have discovered potentially dangerous Microsoft Office 365 functionality that they believe may give ransomware a clear shot at files stored on SharePoint and OneDrive Continue Reading
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Opinion
16 Jun 2022
Security Think Tank: Best practices for boosting supply chain security
In a highly connected world, managing the supply chain landscape requires an adaptation of the ‘traditional’ approach to managing cyber risk Continue Reading
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News
15 Jun 2022
$2k to access your organisation on the dark web
Dark web brokers will sell access to company networks and systems for an average of $2,000 to $4,000 Continue Reading
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News
15 Jun 2022
Patch Tuesday dogged by concerns over Microsoft vulnerability response
The last Patch Tuesday in its current form is overshadowed by persistent concerns about how Microsoft deals with vulnerability disclosure Continue Reading
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News
15 Jun 2022
Virgin Money slashes loan application time through fintech
Business loan application process at Virgin Money cut from days to minutes through fintech platform Continue Reading
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News
15 Jun 2022
UK tech job opportunities at 10-year high
Rapid adoption of digital technology, along with the sector’s growing success, has driven tech hiring to heights not seen since the London Olympics Continue Reading
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Opinion
15 Jun 2022
Security Think Tank: Basic steps to secure your supply chain
When it comes to supply chain security, there are some core things you should be doing – but remember, the devil is in the detail Continue Reading
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News
14 Jun 2022
CIO interview: Morten Holm Christiansen, Haldor Topsoe
There’s no point digitising if there is no benefit to the customer, says the Danish chemicals giant’s head of IT Continue Reading
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News
14 Jun 2022
MS Azure Synapse vulnerability fixed after six-month slog
Microsoft patched a critical Azure Synapse vulnerability twice, but each time the researcher who discovered it was able to bypass it with ease, leading to a lengthy saga Continue Reading
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News
14 Jun 2022
Digitising the future of Nordic energy
Finland calls for digital intervention as part of the global transition to renewable energy Continue Reading
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News
14 Jun 2022
Swedish recruiters prepare for a tsunami of AI projects
Several programmes are underway in Sweden to attract and retain AI talent to meet a swelling demand in the job market Continue Reading