IT operations management and IT support
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News
11 Mar 2024
Vinnova launches National Digital Advancement project
Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading
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Feature
09 Feb 2024
The rising prominence of hybrid cloud in the Nordics
Many Nordic organisations have opted for hybrid cloud environments, subscribing to the newest services without giving up what they already have. Best practices are beginning to emerge for managing the heterogenous environment Continue Reading
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Feature
09 Feb 2022
How Dutch hackers are working to make the internet safe
We hear how the personal mission of a Dutch hacker grew into a serious organisation with international ambitions Continue Reading
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News
08 Feb 2022
DPD delivers swift fix for serious API flaw
API vulnerability potentially left PII on DPD Group’s customers dangerously exposed, but was rapidly fixed on disclosure Continue Reading
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News
08 Feb 2022
Microsoft to start blocking macros to thwart malware
Microsoft is making changes to web macro permissions across multiple Office apps to help improve user security Continue Reading
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News
08 Feb 2022
Parasol data breach: Contractors rage as fallout from umbrella cyber attack continues
Contractors working for the Parasol umbrella company are querying why it has taken so long for news of the firm's data breach, which is linked to a cyber attack on its systems five weeks ago, to come to light Continue Reading
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News
08 Feb 2022
The Security Interviews: Building the UK’s future cyber ecosystem
As the government lays out the next iteration of its Cyber Security Strategy, we speak to Plexal and Lorca’s Saj Huq about his work building a cyber ecosystem to support the UK’s future ambitions Continue Reading
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News
08 Feb 2022
Right to disconnect and less monitoring key to better remote work
The World Health Organisation and International Labour Organisation warn against invasive workplace surveillance and promote right to disconnect in joint briefing on how to promote healthy and safe remote working Continue Reading
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News
07 Feb 2022
Airport services firm thwarts attempted ransomware heist
Aviation services provider Swissport says its systems are mostly back up and running after a ransomware attack Continue Reading
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News
07 Feb 2022
Met police deploy facial recognition in Westminster
Police facial recognition deployment resulted in four arrests, but questions remain about the necessity, proportionality and legality of the technology’s use Continue Reading
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News
04 Feb 2022
Cyber attacks on European oil facilities spreading
Following a cyber attack on distribution facilities in Germany, more incidents have been reported in Belgium and the Netherlands, but it is too early to necessarily draw a link between them Continue Reading
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News
04 Feb 2022
Female tech founder programme hits Helsinki
From Denmark to Finland: Helsinki’s women in tech are introduced to Tech Nordic Advocates’ International Mentoring Programme Continue Reading
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News
03 Feb 2022
Cack-handed government compensation scheme prolongs suffering of Horizon scandal victims
Victims of the Post Office Horizon scandal are being denied the millions of pounds they are owed as the government delays compensation resolution Continue Reading
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Opinion
02 Feb 2022
Security Think Tank: How to build a human firewall
In-house or outsourced? What makes a good security training programme, and what questions should buyers ask when procuring training as a service? Continue Reading
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News
02 Feb 2022
Zero-trust to soar in 2022, but dogged by implementation challenges
IT leaders are keen to invest in zero-trust, but face issues around a lack of expertise, and selling the concept into the C-suite Continue Reading
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News
02 Feb 2022
Nationwide Building Society streamlines digital onboarding through API
Building society is improving its digital onboarding process through application programming interface-based technology from a US startup Continue Reading
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Feature
02 Feb 2022
What neurodivergent people really think of working in cyber security
Many firms are filling cyber security skills gaps by hiring neurodivergent talent – but more support is needed for neurodivergent cyber security professionals, writes autistic tech journalist Nicholas Fearn Continue Reading
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News
01 Feb 2022
Check Point buys Spectral to safeguard cloud development
Check Point’s latest acquisition of Israel-based startup Spectral expands its developer-centric security toolset Continue Reading
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News
01 Feb 2022
German fuel supplier taken offline in cyber attack
Cyber attack against Germany’s Oiltanking, a major fuel logistics company, affects 13 distribution terminals across Germany, in an incident with echoes of last year’s hit on Colonial Pipeline Continue Reading
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News
01 Feb 2022
Dutch software engineers join campaign for research funding
Software researchers from all over Europe are sounding the alarm: to maintain a strong international competitive position, more financial resources must be committed to software research Continue Reading
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News
01 Feb 2022
Over one-fifth of ransomware attacks target financial sector
Newly published data reveals a significant uptick in cyber attacks against the financial services sector during the third quarter of 2021 Continue Reading
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Opinion
31 Jan 2022
Understand your cyber training ‘need’ before committing to a programme
In-house or outsourced? What makes a good security training programme, and what questions should buyers ask when procuring training-as-a-service? Continue Reading
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News
27 Jan 2022
CISOs must get out in front of Ukraine cyber crisis, says NCSC
The National Cyber Security Centre is urging UK organisations to take steps to bolster their cyber security resilience in response to the ongoing Ukraine crisis Continue Reading
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News
27 Jan 2022
Novel phishing campaign highlights need for MFA, says Microsoft
Microsoft details a new multi-stage phishing campaign that only affects victims without multifactor authentication in place Continue Reading
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News
27 Jan 2022
Nightmare Log4Shell scenario averted by prompt, professional action
Prompt and professional community response to the Log4Shell disclosure means the dangerous and widespread vulnerability has not been exploited to the extent many had feared Continue Reading
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Opinion
27 Jan 2022
Security Think Tank: Focus on ‘nudging’ to build effective cyber training
In-house or outsourced? What makes a good security training programme, and what questions should buyers ask when procuring training-as-a-service? Continue Reading
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News
26 Jan 2022
More intel emerges on WhisperGate malware that hit Ukraine
Security experts have been poring over the WhisperGate malware with which alleged Russia-backed entities targeted Ukrainian government websites Continue Reading
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News
26 Jan 2022
PwnKit bug endangers Linux distributions worldwide
Qualys researchers share intel on a memory corruption vulnerability in a program installed by default on every major Linux distribution Continue Reading
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News
25 Jan 2022
UK government launches internal cyber strategy
Multi-pronged government security strategy is designed to protect both core systems and public services Continue Reading
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News
21 Jan 2022
Cyber pros: Don’t revel in REvil’s downfall just yet
The arrests of REvil’s alleged kingpins is a welcome step, but as with any disruption to cyber criminal activity, it is never wise to assume law enforcement action means the threat has passed entirely Continue Reading
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News
20 Jan 2022
Ransomware attacks dropped 37% in December, claims NCC
Latest monthly data reveals a significant decline in ransomware attacks at the end of 2021, but a new, emergent gang is making waves Continue Reading
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E-Zine
20 Jan 2022
CW APAC: CIO trends
IT leaders would be wise to embrace the technology expected to become prevalent in 2022. In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at the top IT predictions for the year ahead, how India is preparing for a hybrid future, the benefits of digitising manual processes and Krungsri Bank’s reasons for adopting open APIs Continue Reading
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News
20 Jan 2022
Government ‘has nothing against’ paying 555 subpostmasters fair compensation
Government officials are open to finding a way to properly compensate victims of the Horizon scandal without setting a dangerous legal precedent Continue Reading
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News
20 Jan 2022
Updated cyber security regulations proposed for managed services sector
The Network and Information Systems regulations are to be updated to include MSPs and outsourcers, following a spate of supply chain attacks Continue Reading
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News
20 Jan 2022
MoonBounce firmware bootkit shows advances in malicious implants
MoonBounce firmware bootkit shows evident technical improvements over others, making it a more dangerous threat to organisations. It is being used by Chinese state-backed actors Continue Reading
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News
20 Jan 2022
Advantages of traditional banks are weakening amid digital challenge, says FCA
Weakening of the advantages enjoyed by traditional banks over the years is “driven by digital innovation and changing consumer behaviour”, says regulator Continue Reading
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Opinion
20 Jan 2022
Security Think Tank: Cyber training is useless without staff empowerment
In-house or outsourced? What makes a good security training programme, and what questions should buyers ask when procuring training as a service? Continue Reading
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News
19 Jan 2022
Twelve million jobs to be lost to automation in Europe by 2040
Millions of current jobs in Europe will be carried out by robots as software robots automate processes Continue Reading
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News
19 Jan 2022
IT teams blind to Kubernetes observability
The complex nature of modern cloud environments makes it exceedingly difficult for IT admins to monitor IT infrastructure and systems effectively Continue Reading
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News
19 Jan 2022
Trellix XDR platform forged out of McAfee, FireEye union
The private equity owners of McAfee Enterprise and FireEye are merging the companies into a new entity to ‘define the future’ of cyber security through XDR technology Continue Reading
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News
18 Jan 2022
Nordic fintech to use Google-inspired core banking from Thought Machine
Nordic fintech Lunar is modernising its banking platform as it sets out to expand free of the limitations of its current systems Continue Reading
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News
18 Jan 2022
Government widens subpostmaster miscarriage of justice compensation
Government changes its position in billion-pound Horizon scandal compensation Continue Reading
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News
14 Jan 2022
Sluggish adoption of Windows 11 with more devices on unsupported OSes
With Windows 11, existing Windows 10 users have until October 2025 to update. Until they do, they will only get one OS update a year Continue Reading
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News
14 Jan 2022
Parasol systems outage leaves umbrella contractors facing late payments
Multi-day outage leaves umbrella company contractors working for payroll processing firm Parasol facing late salary payments, with the firm remaining tight-lipped over the cause of its technical difficulties Continue Reading
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News
14 Jan 2022
Post Office received £1bn taxpayer subsidy last year as part of IT scandal compensation
The Post Office has received over £1bn in taxpayer subsidies for its Horizon scandal compensation scheme Continue Reading
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News
13 Jan 2022
Nordic companies targeted in wave of cyber attacks
After a slew of cyber attacks hit major companies in the Nordics at the end of last year, we look at how they were affected and how they have recovered Continue Reading
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News
13 Jan 2022
Ikano Bank’s team of robots exceeds 2021 targets
How the Swedish bank’s robotic automation project reached its time-saving target with time to spare, automating 168 processes, creating an in-house RPA team and embedding automation in every department’s thinking Continue Reading
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News
13 Jan 2022
NCSC sounds alarm over Russia-backed hacks
The UK’s National Cyber Security Centre joins US calls to be wary of Russian state interference in critical national infrastructure IT systems Continue Reading
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News
12 Jan 2022
UK government bodies challenged on secure identity
Public sector bodies in the UK recognise secure identity and access management as critical to the roll-out of digital services, but face challenges in addressing this Continue Reading
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News
12 Jan 2022
IT teams give remote tech the thumbs up, but worry about extra work
With people continuing to work from home, remote access technologies have become key tools in supporting a hybrid workforce Continue Reading
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News
12 Jan 2022
Outsourced IT and business services hit record levels in 2021
Spending on IT and business process outsourcing services in Europe hits highest ever level in 2021, with cloud service spending continuing to grow rapidly Continue Reading
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News
12 Jan 2022
Microsoft fixes six zero-days in January Patch Tuesday update
A larger than of late Patch Tuesday update from Microsoft comes as defenders continue to grapple with Log4Shell Continue Reading
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News
12 Jan 2022
Dutch cyber volunteers receive major funding boost
The Dutch Institute for Vulnerability Disclosure has received a $100,000 donation to expand the scope of its work Continue Reading
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Feature
12 Jan 2022
Dispelling the top five myths of modern infrastructure
Modern infrastructure is agile, flexible and scalable. It is at the forefront of every CIO’s digital strategy – and it's everywhere. But with the multitude of choices comes complexity Continue Reading
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News
11 Jan 2022
Almost half of Log4j downloads still dangerously exposed
Whether by error or design is unclear, but a great many IT teams are still exposing themselves by downloading outdated, insecure versions of Apache Log4j Continue Reading
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News
11 Jan 2022
Post Office can’t access records of all money paid to it by victims of the Horizon scandal
A parliamentary select committee was told that the Post Office is unable to access information to accurately calculate compensation for some Horizon scandal victims Continue Reading
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News
10 Jan 2022
Inside Kyndryl’s Southeast Asia playbook
Kyndryl will focus on building local partnerships and tapping opportunities in managed cloud services, among other areas, to stake a claim on the region’s managed services space Continue Reading
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News
10 Jan 2022
Public sector IT and communications spend down 4% last year
Public sector spending on IT and communications was down in 2021, but some departments bucked the trend with major investments Continue Reading
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News
10 Jan 2022
Ministry of Justice caught up in multiple cyber incidents
Besides multiple disclosed data breaches, department was also affected by two ransomware attacks Continue Reading
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News
10 Jan 2022
MPs call for fair compensation for excluded victims of Post Office scandal
Almost 100 MPs have backed a call for the government to reverse its decision to exclude 555 subpostmasters from fair compensation for their suffering and losses as a result of the Post Office Horizon scandal Continue Reading
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Opinion
06 Jan 2022
Avoid complexity in data storage decisions
With more options for on- and off-premise data storage, the need for simplicity is greater than ever Continue Reading
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News
05 Jan 2022
Google buys Siemplify in first phase of cyber investment
Once integrated into Google Cloud, Siemplify’s platform will serve as the basis for deeper security development at Google Continue Reading
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News
05 Jan 2022
Fintech players get cosy in Luxembourg
Luxembourg aims to play a larger role in the rapidly growing global fintech market Continue Reading
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News
05 Jan 2022
Melbourne’s InnerVision ups ante in smart parking
InnerVision Engineering’s smart parking solution uses machine vision and other technologies to deliver a frictionless parking experience for drivers in Australia Continue Reading
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News
29 Dec 2021
Top 10 Nordic IT stories of 2021
Computer Weekly selects some of the biggest Nordic tech stories of 2021 Continue Reading
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News
24 Dec 2021
Top 10 Benelux stories of 2021
Computer Weekly looks at the top IT stories from the Benelux region in the past year Continue Reading
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News
23 Dec 2021
Renault, Dassault Systèmes strengthen partnership to accelerate car manufacturing
Leading car manufacturer is adopting 3DEXPERIENCE on the cloud globally to power the next phase of its mobility journey and develop programmes for new vehicles and mobility services Continue Reading
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News
23 Dec 2021
Top 10 Middle East IT stories of 2021
The Middle East is about more than oil these days, with advanced technology industries developing across the region. Here are Computer Weekly’s top 10 Middle East IT stories of 2021 Continue Reading
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Feature
22 Dec 2021
Is the IT sector beset by fear-mongering?
The arms race between hackers and security teams has led to a plethora of new technologies, but it can be hard to differentiate between sensible cyber purchases and those that are promoted by exaggerating risk Continue Reading
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Opinion
22 Dec 2021
A trial relying on computer evidence should start with a trial of the computer evidence
Learning from the Post Office Horizon scandal - the most widespread miscarriage of justice in recent British legal history Continue Reading
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News
22 Dec 2021
Top 10 financial services and fintech stories of 2021
Computer Weekly selects 10 key stories from the financial services IT sector over the past year Continue Reading
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News
21 Dec 2021
Large organisations turning to digital currencies for stored value
Gartner predicts a major acceleration in the use of digital currencies over the next couple of years Continue Reading
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News
21 Dec 2021
UK tech startups raise almost £30bn in record year
The UK tech sector has achieved record growth in the past 12 months after the Covid pandemic paused investment Continue Reading
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News
20 Dec 2021
Finnish government launches digital economy transformation projects
The Finnish government launches two transformation projects as part of the country’s mission to pioneer a digital economy Continue Reading
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News
20 Dec 2021
Top 10 artificial intelligence stories of 2021
This year, artificial intelligence has moved to operationalisation, explainability and regulatory frameworks. Here are Computer Weekly’s top 10 artificial intelligence stories for 2021 Continue Reading
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Opinion
20 Dec 2021
Security Think Tank: Reframing CISO-boardroom relations
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they’ve taken away from the past 12 months Continue Reading
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News
20 Dec 2021
Tokopedia ups ante on observability capabilities
Indonesian e-commerce giant Tokopedia has consolidated its observability capabilities on a single cloud-based platform, enabling it to improve customer service and identify infrastructure issues Continue Reading
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Opinion
17 Dec 2021
Security Think Tank: When will they ever learn?
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they’ve taken away from the past 12 months Continue Reading
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News
17 Dec 2021
HSBC fined £64m for automated transaction monitoring failures
Bank hit by multimillion-pound fine for failures related to its transaction monitoring, which failed to spot potential money-laundering activity Continue Reading
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Opinion
16 Dec 2021
Enabling secure remote working is once again a top priority
The pandemic has bought many new security risks, particularly around remote working. As the UK government once again urges people to work from home under its Plan B restrictions, these risks must be tackled as a priority Continue Reading
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News
16 Dec 2021
Nationwide Building Society moves website to Azure cloud
Building society’s tech teams work with consultancy Contino to implement new website using the chaos engineering method Continue Reading
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News
15 Dec 2021
Pressure on government to pay fair compensation to subpostmasters left out of current schemes
MPs demand that the subpostmasters who defeated the Post Office in court should be properly compensated for their losses and suffering Continue Reading
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News
15 Dec 2021
After Log4j, December Patch Tuesday piles on the pressure
December’s Patch Tuesday update from Microsoft contains several critical CVEs, but this month all attention is focused on the fall-out from Log4Shell, and burn-out is becoming a real issue Continue Reading
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Opinion
15 Dec 2021
Security Think Tank: Get to know your personal threat landscape
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they’ve taken away from the past 12 months Continue Reading
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News
15 Dec 2021
Which? tells banks to stop rushing branch closures
Consumer rights protector says banks should pause branch closures until they can ensure people have access to cash and services Continue Reading
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News
14 Dec 2021
Almost half of networks probed for Log4Shell weaknesses
Close to half of corporate networks have already been actively targeted by individuals seeking to exploit the critical Log4Shell Apache bug Continue Reading
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Opinion
14 Dec 2021
Security Think Tank: We are failing to get the cyber message across to users
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they’ve taken away from the past 12 months Continue Reading
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News
14 Dec 2021
Government must go further after agreeing to pay compensation for wrongly convicted subpostmasters
The government has agreed to pay compensation to former subpostmasters wrongly convicted in the Post Office Horizon IT scandal, but continues to refuse to pay a significant group of victims Continue Reading
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E-Zine
14 Dec 2021
The rules for a safer internet
In this week’s Computer Weekly, as the government publishes the Online Safety Bill, we look at what the laws mean for internet services. A ransomware victim shares the insider story of the trauma of losing their corporate IT systems. And we ask, what happens when quantum computers get too powerful to verify their output? Read the issue now. Continue Reading
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News
13 Dec 2021
What is Log4Shell, and why are we panicking about it?
It’s been described as a ‘design failure of catastrophic proportions’ that threatens the very fabric of the digital world. Find out what the Log4j2 Log4Shell panic is all about, and what you should do about it Continue Reading
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Opinion
13 Dec 2021
Security Think Tank: There’s much more to do to secure hybrid workers
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they’ve taken away from the past 12 months Continue Reading
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News
10 Dec 2021
SMEs dominate list of 200 fastest growing tech companies
List of 200 fastest growing companies in the public sector is made up primarily of small and medium-sized enterprises, which collectively earned £936m from government contracts in the past fiscal year Continue Reading
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News
10 Dec 2021
C-suite’s biggest ransomware fear: Post-attack regulatory sanctions
Exposure to regulatory sanctions such as fines are the biggest worry for C-suite executives in the wake of a ransomware attack Continue Reading
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News
09 Dec 2021
What are the challenges associated with the MITRE ATT&CK framework?
Businesses sometimes struggle to use the MITRE ATT&CK framework effectively. Learn more about some of the challenges, and how to overcome them Continue Reading
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News
08 Dec 2021
2021 another record-breaker for vulnerability disclosure
More than 50 CVEs were logged every day in 2021, more than at any time since records began, while ethical hackers continue to prove their value Continue Reading
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News
08 Dec 2021
Most consumers expect banks to cover losses to scams
Consumers expect banks to cover losses to cyber crime, as the number of attacks grows Continue Reading
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News
08 Dec 2021
CIO interview: Nicola Wadham, Financial Ombudsman Service
CIO Nicola Wadham brings Computer Weekly up to speed on the Financial Ombudsman Service’s IT challenges and successes Continue Reading
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News
07 Dec 2021
Zopa to focus on banking after closing peer-to-peer lending
Peer-to-peer lending pioneer Zopa to focus on its banking operation after the closure of its original business Continue Reading
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News
07 Dec 2021
Investigation mounted into Spar supermarket cyber attack
Possible supply chain cyber attack left more than 300 Spar supermarkets unable to process credit card payments Continue Reading
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Opinion
07 Dec 2021
Security Think Tank: Attackers leveraging the supply chain
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they have taken away from the past 12 months Continue Reading
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News
07 Dec 2021
Fintech boss fires 900 staff on one Zoom call
Better.com boss used a Zoom call to tell 900 people they no longer had a job Continue Reading
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News
06 Dec 2021
IT Priorities 2022: Pandemic’s long tail for cyber buyers
Pandemic response has been top of mind for cyber leaders these past 18 months, and as Covid-19 turns two, the TechTarget/Computer Weekly IT Priorities 2022 study shows buyers are still focused on how Covid has upended the workplace Continue Reading