IT operations management and IT support
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News
11 Mar 2024
Vinnova launches National Digital Advancement project
Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading
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Feature
09 Feb 2024
The rising prominence of hybrid cloud in the Nordics
Many Nordic organisations have opted for hybrid cloud environments, subscribing to the newest services without giving up what they already have. Best practices are beginning to emerge for managing the heterogenous environment Continue Reading
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News
13 May 2021
CISOs weathered the pandemic well, but at personal cost
Over 80% of CISOs think their existing security capabilities stayed strong during the worst of the Covid-19 pandemic, but now face stress and burnout on an unheard-of scale Continue Reading
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News
12 May 2021
UK government publishes Online Safety Bill draft
Bill builds on previous commitments by the government, which has added new measures to uphold democracy and freedom of speech while making tech giants more accountable Continue Reading
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News
12 May 2021
Inside DarkSide: Researchers share intel on break-out cyber gang
Security researchers swap information on the newly famous DarkSide ransomware gang, the group that doesn’t appear to understand what ‘being a criminal’ actually means Continue Reading
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News
12 May 2021
CyberUK 2021: NCSC encourages startups to invest in cyber
National Cyber Security Centre is launching bespoke cyber security guidance aimed at the UK’s valuable startup community Continue Reading
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News
12 May 2021
Microsoft fixes four critical bugs on lighter Patch Tuesday
Four critical RCE vulnerabilities put users of various Microsoft products at risk, and should be patched right away Continue Reading
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News
12 May 2021
The Security Interviews: Why helpful bots could hurt vaccine roll-outs
Earlier this year, spikes in traffic to websites containing information about Covid-19 vaccines were attributed by Imperva to automated bots scraping data. Why is that a problem? Continue Reading
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News
11 May 2021
UK Plc invited to sign up for Early Warning of cyber incidents
The launch of the Early Warning incident notification service is among the enhancements being made by the NCSC to its service packages Continue Reading
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News
11 May 2021
NCSC cyber guidance targets cloud and home working
The NCSC’s refreshed cyber security guidance for larger organisations places particular emphasis on cloud, home working and ransomware Continue Reading
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News
11 May 2021
SolarWinds CEO calls for collective action against state attacks
SolarWinds CEO tells NCSC’s CyberUK conference he is exploring the possibility of collaborating with other companies on collective cyber action against attacks backed by nation states Continue Reading
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News
11 May 2021
Colonial Pipeline ransomware attack has grave consequences
The ramifications of a major ransomware attack against a US fuel pipeline operator could spread far and wide Continue Reading
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News
10 May 2021
Miscarriages of justice are the potent tip of Post Office scandal
The miscarriages of justice involving subpostmasters are the most disturbing element of the Post Office Horizon scandal – but it goes much deeper Continue Reading
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Feature
07 May 2021
How do I get my users to pay attention to security training?
As cyber security risks grow daily, businesses must educate staff about these through cyber awareness training. But how can they ensure this is taken seriously by employees? Continue Reading
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News
07 May 2021
Reddit enlists HackerOne to run public bug bounty programme
Online community platform is opening up its HackerOne bug bounty programme to any ethical hacker who cares to have a look under the bonnet Continue Reading
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News
07 May 2021
Minister promises ‘fair and speedy’ compensation for 555 subpostmasters who defeated Post Office
Government says it wants to ensure a fair pay-out for the 555 subpostmasters who defeated the Post Office in a legal battle but were then excluded from the resulting compensation scheme Continue Reading
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Blog Post
06 May 2021
Helping staff to work in a hybrid mode
A recent survey of 50 of the UK’s biggest firms conducted by the BBC, has reported that 24 have no plans to have staff return to their offices. Many workers do not feel compelled to return to the ... Continue Reading
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News
05 May 2021
Dysfunctional cyber, network teams disrupt digital transformation
Despite shared goals, combative and dysfunctional relationships within specialist tech teams are putting digital transformation projects at risk, according to a report Continue Reading
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News
05 May 2021
Sophos: How timely intervention stopped a ProxyLogon attack
A recent incident at an undisclosed customer sheds new light on how malicious actors exploit unpatched Microsoft Exchange servers Continue Reading
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News
05 May 2021
Delivering international talent to Helsinki’s tech ecosystem
Finland’s capital is the envy of the world as a tech hub, but it still faces challenges in attracting skills in a highly competitive global market Continue Reading
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News
05 May 2021
Post Office dishonesty in Horizon scandal is reason enough for statutory public inquiry
Subpostmasters, MPs and the public call for a full statutory judge-led public inquiry into the Post Office Horizon scandal, following another damning court judgment Continue Reading
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News
04 May 2021
Half of organisations breached via a third party in 12 months
New report highlights the risks of outsourcing key business processes without paying due care and attention to your service provider’s security Continue Reading
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News
04 May 2021
Infosys to create 1,000 tech jobs in UK
Infosys joins TCS in announcing the creation of UK IT jobs as India and the UK negotiate a future trading relationship Continue Reading
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News
04 May 2021
Post Office CEO either knew what was going on in Horizon scandal, or was ‘asleep at the wheel’
Post Office IT scandal CEO has no excuse for her inaction in preventing the biggest miscarriage of justice in UK history, says Criminal Cases Review Commission chairperson Continue Reading
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Feature
03 May 2021
Navigating the sticky issue of monitoring employee productivity
With employees having shifted en masse to remote working during the pandemic, we explore how enterprises have maintained the productivity of their dispersed workforce Continue Reading
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News
30 Apr 2021
End of support for Build 1909 leaves some Windows open to attack
Biannual Windows updates free IT staff from major updates, but some people prefer older builds of Windows, which leaves a gaping security hole Continue Reading
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News
29 Apr 2021
Impact of low chip supply spreads
Covid-19, shifts in consumer purchasing, sanctions and a drought in Taiwan have come together as a perfect storm to squeeze the supply of semiconductors Continue Reading
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News
28 Apr 2021
Recruiters can’t afford to hold out for cyber ‘unicorns’
The perfect security candidate is hard to find, so hiring policy needs to be more pragmatic Continue Reading
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News
27 Apr 2021
Total cost of ransomware attack heading towards $2m
Sophos’ latest study finds that ransomware attacks are proving increasingly disruptive to their victims’ finances Continue Reading
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News
26 Apr 2021
Another 38 subpostmasters submit appeals against convictions
The biggest miscarriage of justice in UK history is set to get bigger as more subpostmasters take their cases to the Court of Appeal Continue Reading
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News
26 Apr 2021
Post Office scandal CEO steps down from roles after massive miscarriage of justice is laid bare
Former Post Office CEO Paula Vennells has left roles in the church, Morrisons and Dunelm after postmasters’ convictions were overturned in the Court of Appeal Continue Reading
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News
23 Apr 2021
Post Office scandal victims have criminal convictions overturned in Court of Appeal
Subpostmasters have their criminal convictions overturned after a judge rules that the Post Office prosecuted them without investigating computer errors Continue Reading
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News
22 Apr 2021
Researchers shed more light on APT29 activity during SolarWinds attack
RiskIQ’s Atlas threat intel team uncovers new patterns and threat infrastructure used in the SolarWind’s attacks Continue Reading
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News
22 Apr 2021
Automation, zero-trust, API-based security priorities for EMEA CISOs
Report by FireMon sheds light on buyer behaviour across the EMEA region Continue Reading
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News
22 Apr 2021
ToxicEye malware exploits Telegram messaging service
The Telegram instant messaging service is being used by malicious actors to manage a remote access trojan called ToxicEye Continue Reading
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News
21 Apr 2021
NCSC offers teachers free cyber security training
The NCSC’s latest security training offer builds on a package of measures designed to protect schools from cyber attack Continue Reading
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News
21 Apr 2021
SonicWall Email Security zero-days need urgent patch
Users of SonicWall Email Security are advised to patch immediately, but the supplier is being criticised for the pace of its response Continue Reading
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News
21 Apr 2021
Time is running out to probe networks for Emotet
Security teams will lose an unprecedented opportunity to gain valuable intelligence to enhance their defences when Emotet is finally ‘executed’ in a few days’ time Continue Reading
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News
20 Apr 2021
Chinese APT exploits critical CVE in Pulse Secure VPN
A newly disclosed vulnerability in Pulse Secure’s VPN is being exploited by a Chinese advanced persistent threat group – assume compromise and mitigate today Continue Reading
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News
20 Apr 2021
Codecov supply chain attack has echoes of SolarWinds
Supply chain attack on code auditing service may have compromised the likes of HPE and IBM Continue Reading
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News
20 Apr 2021
Banco Santander moving more than 200 servers to cloud per day
Banco Santander has migrated about 60% of its IT infrastructure to the cloud and is reaping the benefits Continue Reading
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News
20 Apr 2021
Transatlantic relationship strengthens Sweden’s startup sustainability
Nordic startup network is taking lessons from Canada in getting women into the IT industry Continue Reading
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News
19 Apr 2021
Google and Siemens combine forces to address AI at the industrial edge
The partnership shows how the public cloud giants are branching out into specialist application areas to different industry sectors Continue Reading
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Opinion
16 Apr 2021
The Secret IR Insider’s Diary – from Sunburst to DarkSide
From dealing with SolarWinds fallout to ransomware attacks, it’s been a busy few weeks for the Secret IR Insider, but they've picked up some new tricks along the way Continue Reading
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Opinion
16 Apr 2021
Post Office’s full and final settlement with Horizon scandal victims in plain English
The legal settlement with subpostmaster victims of the Horizon scandal that the government and the Post Office say is “full and final” is anything but Continue Reading
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News
15 Apr 2021
Only government standing in the way of fair compensation for subpostmasters
The UK government is the only block to fair compensation for subpostmasters who were wrongly punished for accounting shortfalls Continue Reading
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News
15 Apr 2021
University of Hertfordshire is latest academic cyber attack victim
Multiple systems are offline at the University of Hertfordshire following a cyber attack Continue Reading
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News
15 Apr 2021
How Windows patching leaves security exposed
Four years on since it devastated IT systems across the NHS, WannaCry remains a threat to organisations around the world Continue Reading
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News
14 Apr 2021
FBI accesses ProxyLogon target servers to disrupt cyber criminals
US Justice Department reveals successful court-authorised effort to clamp down on ProxyLogon exploitation Continue Reading
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News
14 Apr 2021
Europe provides growth for TCS despite year floored by pandemic
Tata Consultancy Services grows its continental European business despite economic slowdown brought by Covid-19 restrictions Continue Reading
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News
13 Apr 2021
MP told to ditch official email over hacking fears
MP Tom Tugendhat claims the intelligence services advised him to switch to the Gmail service due to concerns his parliamentary email could be hacked Continue Reading
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News
13 Apr 2021
Hyperbat accelerates industry 4.0 with 5G virtual 3D engineering model
Vehicle battery manufacturer uses the latest 5G-enabled technology to speed up the manufacturing process for hybrid and electric vehicle production in the UK Continue Reading
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News
13 Apr 2021
End of the road for Post Office IT system that destroyed lives
The Post Office has revealed the end to its controversial Horizon IT system which, through its errors and the Post Office's denial of them, caused huge suffering for hundreds of subpostmasters Continue Reading
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News
13 Apr 2021
Millions of devices at risk from NAME:WRECK DNS bugs
Newly disclosed set of nine DNS vulnerabilities puts over 100 million consumer, enterprise and industrial IoT devices at risk Continue Reading
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News
12 Apr 2021
Vaccine passports and travel plans race up Covid threat charts
With lockdown restrictions easing in the UK, cyber criminals are tailoring their phishing lures to new areas of interest Continue Reading
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Feature
12 Apr 2021
Why some jobseekers have turned to cyber crime during the pandemic
Research shows that many people have been seeking cyber crime-related work on the dark web, but why? Continue Reading
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Opinion
12 Apr 2021
What has a year of home working meant for the DPO?
Byron Shirley of The Compliance Space explores how the role of the data protection officer has changed in the past 12 months Continue Reading
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News
09 Apr 2021
Global demand for IT and business services highest ever for first quarter
Global demand for IT and business services began the year strongly, with a record first quarter Continue Reading
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News
09 Apr 2021
Cring ransomware hits ICS through two-year-old bug
A long-disclosed vulnerability in Fortinet’s Fortigate VPN servers is being exploited to distribute Cring ransomware Continue Reading
- 08 Apr 2021
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News
08 Apr 2021
Post Office Horizon contract extension is part of project to bring Fujitsu work in-house
The Post Office is to move work done by Fujitsu in-house when its outsourcing contract ends, and is already recruiting IT experts Continue Reading
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News
08 Apr 2021
Future working models at big banks begin to fall into place
Banks traditionally lead the way in technology adoption, but what can businesses take from their post-Covid-19 remote-working strategies? Continue Reading
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News
07 Apr 2021
Post Office gives controversial Fujitsu contract another year
The Post Office's controversial contract with Fujitsu has been extended another year to help the organisation manage its exit Continue Reading
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News
06 Apr 2021
Demands for changes to ‘barmy’ rules on digital evidence have government’s ear
The government is listening to calls for changes in how digital evidence is considered in court, as Post Office IT scandal spells out current rule's inadequacy Continue Reading
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News
31 Mar 2021
Commerzbank picks Google for cloud migration
German bank expands its work with Google Cloud and plans to move 85% of applications to its platform Continue Reading
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News
31 Mar 2021
NHS is apparently closing security skills gap
By the end of 2020, there were more than twice as many in-house security professionals at NHS trusts as there were two years before Continue Reading
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News
30 Mar 2021
Strong company culture the basis of a successful hybrid work environment
Study highlights how post-Covid working dynamics increase importance of communicative leadership with an inclusive organisational culture most important once logistics and technology are addressed Continue Reading
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News
30 Mar 2021
Ransomware attack on London schools highlights warnings
Ransomware attack on Harris Federation comes just days after a fresh NCSC alert for the education sector Continue Reading
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News
30 Mar 2021
The Security Interviews: How to secure an F1 team in a pandemic
A multi-year digital transformation programme paid off for F1 team Williams Racing when the 2020 season was abruptly postponed thanks to Covid-19. Learn how the team’s CIO has been supporting remote working and protecting data Continue Reading
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News
29 Mar 2021
How Gulf SMEs are building digital resilience amid the pandemic
SMEs in the Gulf region have accelerated their digital transformations during the Covid-19 pandemic Continue Reading
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News
29 Mar 2021
UK courts face evidence ‘black hole’ over police EncroChat mass hacking
French investigators have refused to disclose how they downloaded millions of messages from a supposedly secure cryptophone network used by organised criminals – leaving UK courts to grapple with a forensic ‘black hole’ of evidence Continue Reading
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Feature
29 Mar 2021
Preparing for enterprise-class containerisation
As more workloads are deployed in containers, IT teams will need to assess how to manage container sprawl, reduce cloud bills and support databases Continue Reading
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News
29 Mar 2021
CW Innovation Awards: Sime Darby ups ante in service management
Sime Darby Industrial’s inService Suite has returned more than 100,000 hours to the company in a digitisation initiative that has improved efficiency and customer engagement Continue Reading
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News
26 Mar 2021
Retailer FatFace pays $2m ransom to Conti cyber criminals
Retailer FatFace paid out a $2m ransom to restore its data following a January 2021 cyber attack by the Conti ransomware syndicate Continue Reading
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News
26 Mar 2021
Remote working burn-out a factor in security risk
After a year of working from the kitchen table, stress and burn-out are increasing, giving rise to more security risks – and Millennials seem to be particularly affected Continue Reading
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News
25 Mar 2021
Cyber security complacency puts UK at risk, says NCSC head
National Cyber Security Centre CEO Lindy Cameron, in her maiden speech in the role, warns of challenges ahead for the UK and sets out the future agenda for cyber Continue Reading
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News
25 Mar 2021
Warning: AWS IAM behaves differently to directory services
IT admins use group policies to manage user access via Active Directory, but AWS takes a subtly different approach, which can be exploited Continue Reading
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News
25 Mar 2021
Four in five UK businesses seek new security suppliers
Decision-makers are ready to buy new security technology, but suppliers must pay close attention to how they present themselves Continue Reading
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News
25 Mar 2021
Government faces judicial review into plans for Post Office Horizon inquiry
Subpostmasters that suffered great hardship at the hands of the Post Office are applying for a judicial review of a government inquiry into the scandal, which they see as a "whitewash" Continue Reading
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Feature
25 Mar 2021
The 3-2-1 backup rule: Has cloud made it obsolete?
The 3-2-1 backup rule was made for small-scale use in the pre-cloud era when tape still ruled. Is it relevant in the 2020s, or can we repurpose its fundamental principles? Continue Reading
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News
24 Mar 2021
Apparent drop in cyber incidents highlights underlying problems
UK organisations report fewer cyber security incidents, but the headline data masks more serious issues, according to a report Continue Reading
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News
24 Mar 2021
Post Office was told in 2013 that Fujitsu witness was unreliable in subpostmaster prosecutions
The Post Office was warned that a former Fujitsu employee had misled courts when giving evidence on its behalf Continue Reading
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News
24 Mar 2021
UK faces significant cyber talent shortfall
Cyber security sector is struggling to attract the talented workforce it needs Continue Reading
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Feature
24 Mar 2021
How to choose the right email security service for your organisation
With email security threats growing rapidly, businesses can quickly identify and block these by using a top email security service. Here’s how to select the right provider Continue Reading
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Opinion
24 Mar 2021
Employees must be given the right to disconnect
As enterprises increasingly turn to workplace monitoring technologies and more of the workforce moves to remote or hybrid working, unions are campaigning for workers’ ‘right to disconnect’ and not engage in digitally enabled work after hours Continue Reading
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News
23 Mar 2021
NUHS taps RPA in Covid-19 swab tests
Singapore’s National University Health System deploys RPA bots to automate patient registration during Covid-19 swab tests as part of broader efforts to improve efficiency Continue Reading
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News
23 Mar 2021
NCSC beefs up support for education sector after spate of attacks
Refreshed guidance from the NCSC recommends a defence-in-depth strategy as schools and universities face a renewed wave of cyber attacks Continue Reading
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Opinion
23 Mar 2021
Security Think Tank: Attacks on CNI – an evolving frontier in warfare
In the light of increasing cyber attacks on critical national infrastructure, what are the immediate risks to industrial control systems and other operational technology, and what steps can be taken to address them? Continue Reading
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News
22 Mar 2021
Post Office staff instructed to shred documents that undermined its claims Horizon was robust
Barrister advising the Post Office in 2013 stated that destroying documents would "amount to a conspiracy to pervert the course of justice" Continue Reading
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News
22 Mar 2021
$50m ransomware demand on Acer is highest ever
Record-breaking double-extortion cyber attack saw REvil gang exfiltrate financial data from Taiwan-based PC manufacturer Continue Reading
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News
22 Mar 2021
Unionised drivers call on Microsoft to suspend Uber’s Face API licences
Unionised private hire drivers in the UK are calling for Microsoft to suspend Uber’s licences to use its Face API technology after claims the ride-hailing firm’s ID-checking system has led to drivers losing their jobs and having licences revoked Continue Reading
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Opinion
22 Mar 2021
Security Think Tank: Back to square one – ground-up CNI protection
In the light of increasing cyber attacks on critical national infrastructure, what are the immediate risks to industrial control systems and other operational technology, and what steps can be taken to address them? Continue Reading
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News
22 Mar 2021
CIO interview: Juliette Atkinson, IT director, Bradford University
Bradford University’s IT director took a different route than most to get into IT leadership Continue Reading
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News
19 Mar 2021
Post Office IT scandal executive forced out of job at Football Association of Wales
Angela van den Bogerd has left her role at the Football Association of Wales, following criticism of her part in Post Office IT scandal Continue Reading
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News
18 Mar 2021
Government to bail out Post Office which can’t afford to pay compensation to subpostmasters
The Post Office does not have enough money to pay compensation to the subpostmasters it wrongfully prosecuted Continue Reading
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News
18 Mar 2021
Subpostmasters in Court of Appeal to end 20-year torment
Subpostmasters heading to Court of Appeal to clear their names in what is potentially the biggest miscarriage of justice in English legal history Continue Reading
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Opinion
17 Mar 2021
Security Think Tank: Take a realistic perspective on CNI cyber attacks
In light of increasing cyber attacks on critical national infrastructure, what are the immediate risks to industrial control systems and other operational technology, and what steps can be taken to address them? Continue Reading
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News
17 Mar 2021
Capita restructures to simplify its business
Business services supplier creates two core units that focus on public sector and commercial enterprise customers and will sell off non-core assets Continue Reading
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Opinion
17 Mar 2021
Security Think Tank: CNI operators must focus on core issues
In the light of increasing cyber attacks on critical national infrastructure, what are the immediate risks to industrial control systems and other operational technology, and what steps can be taken to address them? Continue Reading
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News
16 Mar 2021
Banks still lack tech skills at the top
Banks have made progress in adding IT knowledge in their boardrooms, but they need more as digital transformation accelerates Continue Reading
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News
16 Mar 2021
Microsoft releases one-click ProxyLogon mitigation tool
Microsoft’s mitigation tool is designed to help customers without dedicated security or IT teams navigate fixing their vulnerable Exchange servers Continue Reading
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16 Mar 2021
How Aberdeenshire Council is using Cherwell’s ITSM platform
Tech leaders are seeing opportunities to expand the remit of IT service management beyond IT Continue Reading
