IT operations management and IT support
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News
11 Mar 2024
Vinnova launches National Digital Advancement project
Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading
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Feature
09 Feb 2024
The rising prominence of hybrid cloud in the Nordics
Many Nordic organisations have opted for hybrid cloud environments, subscribing to the newest services without giving up what they already have. Best practices are beginning to emerge for managing the heterogenous environment Continue Reading
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News
29 Sep 2020
Subpostmasters still in the dark about live Horizon errors
Subpostmasters still not being told about all the known errors in the controversial Post Office branch accounting and retail system that they use Continue Reading
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News
28 Sep 2020
Security now main driving force behind digital transformation
Organisations are urgently remodelling their core technology stack in the light of the Covid-19 pandemic, and this is pushing security to the top of the agenda Continue Reading
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News
28 Sep 2020
Airbnb hosts’ account data exposed in internal leak
Data exposure within Airbnb’s system was the result of a technical issue but was swiftly fixed, says the firm Continue Reading
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News
25 Sep 2020
Nordic CIO interview: Per Boström, Skanska
The construction industry may be a slow starter when it comes to adopting digital technology, but it is reaping the benefits quickly, with Sweden’s Skanska focused on playing catch up, according to CIO Per Boström Continue Reading
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Opinion
25 Sep 2020
Covid-19 has changed how we think about cyber security forever
Six months into the global pandemic, the true impact on the future of cyber security is beginning to look clearer, says Microsoft’s Ann Johnson Continue Reading
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Feature
24 Sep 2020
Digital safeguarding of physical workspaces can help employees return to 'normal'
Employees across all sectors are putting their trust in data – not just devices – upon their imminent return to physical workspaces Continue Reading
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News
24 Sep 2020
NHS whistleblower privacy concerns passed on to regulator, but campaigners not holding their breath
NHS Improvement chair Dido Harding acknowledges receiving concerns raised about the anonymity of whistleblowers, but campaigners have little faith that anything will be done Continue Reading
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News
24 Sep 2020
Race to patch as Microsoft confirms Zerologon attacks in the wild
Don’t be the organisation that made the headlines because it failed to patch. Microsoft says it is seeing cyber attacks ramping up around the Zerologon CVE-2020-1472 bug Continue Reading
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News
23 Sep 2020
Public admires security professionals, but doesn’t want their jobs
(ISC)² research finds attitudes towards security roles are increasingly positive, but not many people fancy joining the fight against cyber crime Continue Reading
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News
23 Sep 2020
Banks stall return-to-work plans as UK government changes advice
Banks pause plans to bring staff back to the office as the government backtracks on its policy Continue Reading
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Opinion
23 Sep 2020
Top 10 skills to include in your IT CV
Find out what skills and keywords you should include on your CV to stand out as an IT professional in a competitive market Continue Reading
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News
17 Sep 2020
What are the habits of highly effective CISOs?
Data crunched by Gartner analysts reveals the behaviours that differentiate the top-performing chief information security officers from the pack Continue Reading
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News
17 Sep 2020
Swedish bank cuts branches and jobs, increases IT spend
Swedish bank is increasing investment IT to improve digital banking as it reduces its branch network Continue Reading
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Opinion
17 Sep 2020
Security Think Tank: Edge security in the world of Covid-19
That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentre to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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News
16 Sep 2020
NCSC steps up ransomware support for schools and universities
New alert and updated guidance comes after several academic institutions were targeted in ransomware attacks Continue Reading
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Opinion
16 Sep 2020
Security Think Tank: Edge datacentre security depends on specific needs
That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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News
15 Sep 2020
Staff recognise productivity value of tech investments
Two surveys, one conducted before the UK coronavirus lockdown, one after, show a shift in attitudes among employees towards modern IT Continue Reading
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News
14 Sep 2020
Fintech Pledge launched to strengthen UK’s financial technology sector
The Fintech Pledge initiative is designed to foster closer collaboration between banks and fintechs so that the UK can continue building a globally competitive fintech ecosystem Continue Reading
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News
10 Sep 2020
Government launches £500k healthcare security plan
A £500,000 funding pot from the government aims to help support small and mid-sized healthcare firms during the pandemic Continue Reading
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Blog Post
09 Sep 2020
Helping Users Help Themselves - Wherever They Are
Well - the pandemic is still very much at large, along with the impacts on life, the universe and everything. And so, the new normal becomes the normal normal as the old normal doesn’t exist any ... Continue Reading
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News
07 Sep 2020
Government DPOs challenged by volume of GDPR work
Data protection officers working across the UK government are finding it tough to keep up with the increased workload generated by GDPR, according to a report Continue Reading
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News
07 Sep 2020
Artificial intelligence keeps HSBC ATMs stocked with cash
HSBC is using artificial intelligence technology developed in-house to help it make sure ATMs are appropriately stocked with cash Continue Reading
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News
04 Sep 2020
Virtual London Tech Week is a sign of the future
London Tech week's virtual event is another sign of how the Covid-19 pandemic has accelerated digital transformation Continue Reading
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Opinion
04 Sep 2020
Security Think Tank: Beware security blind spots at the edge
That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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News
03 Sep 2020
Phishing scam targets Lloyds Bank customers
Bank customers warned of emails and SMS messages that direct them to a fraudulent site and then request account log-in details Continue Reading
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News
03 Sep 2020
How Certis is digitising security operations
Certis has developed more than 50 applications in a year to help employees do their jobs better and has set up an AI centre to tap the potential of robotics and video analytics in security Continue Reading
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Opinion
02 Sep 2020
Sharing responsibility: Why we need to work together to keep the cloud secure
The education sector has been fundamentally altered by months of lockdown, with cloud services topping must-have lists for academic staff, but now it’s time to consider security Continue Reading
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News
28 Aug 2020
University of Staffordshire recruits robots to get more out of its people
University staff were bogged down with administrative work, but will now have time to be creative Continue Reading
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News
28 Aug 2020
New Zealand activates security services as DDoS outage enters fourth day
New Zealand government calls in its national cyber security agencies to help investigate a continuing cyber attack on the country’s financial systems Continue Reading
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News
28 Aug 2020
Machine learning wards off threats at TV studio Bunim Murray
TV studio behind reality hits including The Real World and Keeping Up With The Kardashians turned to Darktrace’s Antigena email protection service to keep its people safe from Covid-19 threats Continue Reading
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Feature
27 Aug 2020
Double extortion ransomware attacks and how to stop them
As ransomware attacks increase, hackers are diversifying their tactics to get victims to hand over larger sums of money. We investigate the rise of double extortion attacks Continue Reading
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News
27 Aug 2020
Financial services business leaders and CIOs disagree on IT infrastructure
IT leaders and senior business executives need to align their technology infrastructure priorities as businesses attempt to emerge from the Covid-19 crisis Continue Reading
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E-Zine
27 Aug 2020
CW Nordics: Bergen’s tech hub seeks global success
Norway’s second-largest city, Bergen, is building a tech ecosystem that is beginning its development with a focus on the city’s industrial heritage. Also in this issue, read why now might be the time for businesses to consider how they will invest in outsourcing IT once the Covid-19 pandemic wanes. And read how Norway’s government has had to backtrack on a law that removed tax relief on energy consumption at datacentres that process cryptocurrency mining. Continue Reading
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Opinion
26 Aug 2020
What are the latest GDPR security breach enforcement trends?
A cyber breach specialist from Fieldfisher runs the rule over the latest trends in cyber security, data protection and GDPR Continue Reading
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Feature
24 Aug 2020
Getting physical with datacentre security
Whether it is natural disasters, terrorism or break-ins, datacentres will be vulnerable to a range of risks unless they are physically secured. Here’s how you can improve the physical security of your datacentre Continue Reading
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News
18 Aug 2020
Carnival cruise lines hit by ransomware, customer data stolen
Cruise ship operator is likely to be the victim of a major data breach after customer information is apparently stolen in a ransomware attack Continue Reading
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E-Zine
18 Aug 2020
How Covid-19 elevated the datacentre
In this week’s Computer Weekly, we examine how datacentres and their workers became part of our critical national infrastructure due to the pandemic. Firms considering upgrading to SAP S/4 Hana face hefty bills – we look at how to keep costs down. And we analyse the increasing rate of applications being migrated to the cloud. Continue Reading
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News
17 Aug 2020
The Security Interviews: How Crest is remaking the future of consultancy
Crest president Ian Glover taught himself cyber security while working on government computing systems in the 1970s and 1980s. Now he is on a decade-spanning mission to change security consultancy models Continue Reading
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News
14 Aug 2020
Executive interview: Sri Shivananda, chief technology officer, PayPal
Computer Weekly talks to PayPal’s tech head about the payment provider’s SOA, security, open source and the lockdown Continue Reading
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News
13 Aug 2020
Singapore firms struggle with RPA roll-outs
Almost three-quarters of Singapore business leaders say their organisations are facing difficulties in scaling up their implementations of robotic process automation Continue Reading
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Opinion
13 Aug 2020
How to tackle the IAM challenges of multinational companies
The rapidly changing business, regulatory and IT environment makes identity and access management a tough nut to crack for large multinationals Continue Reading
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News
12 Aug 2020
Government awards funding for innovation projects
The funding for innovative projects forms part of the government’s plan to increase research and development spending, which it claims will aid the UK’s post-Covid-19 economic recovery Continue Reading
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News
12 Aug 2020
How Dharma ransomware became an effective services business
New research looks under the bonnet of a Dharma ransomware attack, with the ransomware's ease of use being particularly dangerous for small to medium-sized enterprises Continue Reading
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News
12 Aug 2020
Microsoft patches two zero-days with active exploits
Microsoft drops another major Patch Tuesday update, including fixes for two zero-day exploits that are already being exploited by cyber criminals Continue Reading
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News
12 Aug 2020
Security training body Sans Institute hit by data breach
Around 28,000 items of personally identifiable data were lost in a phishing attack on Sans, proving that even the professionals can be caught out Continue Reading
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News
11 Aug 2020
NHS hit by thousands of malicious emails at height of pandemic
The NHS received nearly 30,000 malicious emails at the height of the Covid-19 pandemic in March and April Continue Reading
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News
11 Aug 2020
Citrix users urged to patch five XenMobile CVEs
Patches are available for CVEs 2020-8208 through 8212 and should be installed as soon as possible Continue Reading
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News
11 Aug 2020
Coronavirus: Phishing lures pivot to exploit vaccine hopes
Phishing emails are increasingly luring in victims with subject lines relating to the development of a vaccine for Covid-19 Continue Reading
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News
10 Aug 2020
Security teams struggle to keep pace with cloud threats
Security professionals face challenges in keeping pace with cloud deployments and migrations, and the additional security threats they open up Continue Reading
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Opinion
07 Aug 2020
Don’t believe the hype: AI is no silver bullet
We want to believe AI will revolutionise cyber security, and we’re not necessarily wrong, but it’s time for a reality check Continue Reading
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Feature
07 Aug 2020
How to achieve resilience – the modern uptime trinity
IT leaders can take responsibility for ensuring their organisations are resilient during times of crisis. There are no quick fixes, but if you think it is expensive to ensure resilience in your IT systems, try frequent failure instead Continue Reading
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News
06 Aug 2020
Business leaders banking on technology to drive coronavirus recovery
GDP and IT spending are down, but business leaders see technology as the way to go when it comes to coping with the global pandemic Continue Reading
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Opinion
05 Aug 2020
The countdown is on for TikTok after Schrems II
Given the US’ threatened actions against TikTok and the outcome of Schrems II, it is clear that the spotlight is now firmly on international data transfers Continue Reading
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News
05 Aug 2020
Five tips to lower S/4 Hana costs
With budgets being squeezed, how can organisations on SAP ECC reduce the cost of switching to S/4 Hana? Continue Reading
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News
05 Aug 2020
Inside Juniper’s radical IT transformation
Western Australia’s aged care provider Juniper embarked on an aggressive strategy to completely transform its IT operations in just two years Continue Reading
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News
04 Aug 2020
Five signs you’re about to get hit with ransomware
A series of Sophos reports on the ransomware threat landscape shows how security professionals can sniff out a potential ransomware attack before it happens Continue Reading
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News
04 Aug 2020
Nordic enterprises look for SAP price reductions as they navigate Covid-19
Businesses in the Nordics are using SAP Cloud Platform to address Covid-19 challenges and are also seeking price reductions Continue Reading
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News
04 Aug 2020
Liam Fox hack raises questions over government security
The hack of a former cabinet minister’s emails casts doubt over the effectiveness of safeguards and security training processes at the highest levels of the British government Continue Reading
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Opinion
03 Aug 2020
How the chancellor’s Plan for Jobs could benefit the UK tech sector
Technology has a strong role to play in the UK’s recovery, with Rishi Sunak’s Plan for Jobs offering opportunities for the sector Continue Reading
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News
03 Aug 2020
Edge server shipments set to double by 2024
As business gets close to the edge, analyst predicts a ‘supercharged’ edge server market over the next five years driven by an associated boom in cloud services Continue Reading
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News
31 Jul 2020
Twitter confirms it was hit by targeted spearphishing attack
Investigation into 15 July 2020 hack of a number of high-profile accounts by cryptocurrency scammers has found evidence of a targeted spearphishing incident Continue Reading
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News
30 Jul 2020
UK households suffer as online problems disrupt work during lockdown
Quadient urges broadband and mobile providers to focus on customer service as UK ranks connectivity as more essential than gas, banking or council services Continue Reading
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News
30 Jul 2020
Barclays CEO says Canary Wharf office set to stay despite home working success
Barclays chief says the success of home working during the Covid-19 pandemic has taught the banks lessons, one of which is that major centres like Canary Wharf will remain Continue Reading
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News
30 Jul 2020
BASF partnership develops AI-powered smart mining
A collaboration with IntelliSense.io is being used to power AI-based optimisation of mining processes Continue Reading
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News
30 Jul 2020
Accenture selected for key role in Bank of England core settlement system replacement
Accenture will be technology delivery partner in project to replace the core system used to settle payments between banks Continue Reading
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News
29 Jul 2020
Serious BootHole vulnerability puts millions of systems at risk
BootHole is a GRUB2 bootloader vulnerability and puts millions of PCs, servers and other devices at risk of compromise Continue Reading
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News
29 Jul 2020
Majority of organisations at risk of cloud data exposure
Report casts doubt on the effectiveness of the shared responsibility model of cloud security Continue Reading
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News
29 Jul 2020
Bank of Ireland fined for six-year-old IT breach
Bank of Ireland fined by regulator for its failings to prevent fraud six years ago Continue Reading
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News
24 Jul 2020
Investment in neurodiverse talent a win-win for security
Current careers guidance and recruitment processes for security jobs are not working for people with ADHD, autism, dyslexia and dyspraxia, but the problem is fixable with a little attention to detail Continue Reading
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News
24 Jul 2020
A question of trust: University and supplier on the hook for data breach
Data on students at the University of York was stolen in a ransomware attack on a supplier two months ago, and the response of both parties raises serious questions Continue Reading
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News
23 Jul 2020
Microsoft results show impact of tech-driven business resilience
While economies are set to shrink, businesses are leaning on tech to support operations, says Microsoft CEO Satya Nadella Continue Reading
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News
22 Jul 2020
New opportunities for Nordic startups post-Covid-19 as virtual offices become the norm
As companies adjust to digital office life in the pandemic era, a host of Nordic startups are already helping them convert these short-term fixes into long-term strategy Continue Reading
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News
22 Jul 2020
TfL contracts Capita for London Underground section of emergency services network
Capita will implement the network infrastructure that will enable the emergency services mobile network to work on the London Underground Continue Reading
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News
21 Jul 2020
Santander consumer arm to automate further after Nordic project
Time and cost savings achieved by RPA pilot were high and customer experience improved, says bank Continue Reading
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News
17 Jul 2020
Unified communications experiencing fastest growth ever in the midst of Covid-19
Customer interest in UCaaS spikes 86% during the Covid-19 pandemic as firms across all industries modernise communications systems for the new normal Continue Reading
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News
17 Jul 2020
How Australia is leading the charge in the Covid-19 fight
Researchers at the University of Queensland worked with IBM to develop a dashboard with machine-learning capabilities to analyse data for a global study on Covid-19 patients in intensive care Continue Reading
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News
17 Jul 2020
Nordic CIO interview: Brede Nielsen, Avinor
The Covid-19 pandemic put Avinor’s IT head at the centre of the airport operator's response Continue Reading
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News
16 Jul 2020
Banks face fairness challenges as they commit to AI technology
Banks working with artificial intelligence technology face governance challenges to ensure AI-based decisions are fair and ethical Continue Reading
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News
16 Jul 2020
What do Accenture’s UK job cuts mean to the IT services industry?
Accenture's decision to reduce its UK workforce by 8% will not be the last in an IT services sector hit hard by the Covid-19 disruption. Continue Reading
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News
15 Jul 2020
Patch Tuesday: Microsoft fixes 123 bugs in July 2020 update
The bugs start coming and they don’t stop coming; Microsoft has issued yet another bumper Patch Tuesday update Continue Reading
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News
14 Jul 2020
CISOs undervalued, overworked, burning out, warns CIISec
The vast majority of security professionals say they are under immense pressure, according to a report Continue Reading
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News
14 Jul 2020
‘Name-and-shame’ ransomware attacks increasing in prevalence
Since emerging at the tail-end of 2019, double extortion, or exfiltration and encryption, ransomware attacks have become highly popular, and now account for a significant number of incidents, according to Emsisoft research Continue Reading
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News
13 Jul 2020
NCSC launches pen testing service for remote workers
An expansion to the successful Exercise in a Box toolkit will enable SMEs to probe the cyber security defences of remote workers Continue Reading
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News
10 Jul 2020
Executive interview: Toyota’s Melody Ayeli on the significant role of ITAM
Melody Ayeli recently took on the post of chair of the newly formed ITAM Forum. She believes ITAM is crucial for successful IT operations Continue Reading
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News
09 Jul 2020
Majority of security pros fed up with alert fatigue
A vast majority of security professionals say they experience alert fatigue, and 88% are facing challenges with their current SIEM setup, according to a report Continue Reading
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News
09 Jul 2020
Locked-down Nationwide staff make 2.5 million video calls in June
Home-working technologies are no longer just a contingency for large companies, with future working practices set to change Continue Reading
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News
09 Jul 2020
Dutch banking’s transaction monitoring utility gets green light
Plans for a shared utility to monitor financial transactions in the Netherlands have been given the go-ahead after six months of proving the concept Continue Reading
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News
09 Jul 2020
Most finance firms are multicloud, but many are unprepared for public cloud cyber attacks
Financial services firms are moving to the cloud at pace, but many are uncertain whether they could cope with an attack on an application based in the public cloud Continue Reading
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News
09 Jul 2020
More Joker malware apps chucked off Google Play Store
Infamous Joker billing fraud malware continues to sneak past Google’s security controls Continue Reading
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News
08 Jul 2020
Oracle ups ante in cloud wars with dedicated customer regions
Oracle’s Dedicated Region Cloud at Customer will let enterprises run an entire cloud region in their own datacentres in a potentially game-changing move Continue Reading
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News
08 Jul 2020
Political awareness needed to ethically handle migration data, panel claims
Understanding the political, social and economic relationships between different groups in society is needed to ensure location data is not used in ways that further endanger already vulnerable people on the move Continue Reading
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News
08 Jul 2020
Swisscom taps Hitachi to improve network-based customer service
Pentaho product helps business customer service reps of Switzerland’s largest telecommunications company and leading IT services provider provide better, faster service through centralised hub Continue Reading
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News
08 Jul 2020
Succeeding with hybrid cloud deployments
Where IT complexity is a given, a policy-driven approach and effective monitoring are vital for success Continue Reading
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News
07 Jul 2020
Nutanix claims growth in ASEAN amid growing cloud adoption
Nutanix’s business in ASEAN grew by over 40% as the region’s enterprises warm to hybrid and multi-cloud services Continue Reading
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News
06 Jul 2020
How Infor Nexus is helping to digitalise Asia’s supply chain
Infor’s Nexus unit has been supporting digitalisation efforts in Asia’s supply chain industry before the Covid-19 pandemic, which has accelerated adoption of cloud-based offerings in the region Continue Reading
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News
03 Jul 2020
Green tech needed for post-Covid economic recovery
Green technology investments could help society recover from the coronavirus – and prepare it for the long-term negative social and economic outcomes of climate change Continue Reading
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News
01 Jul 2020
UK’s unsung cyber security heroes sought
Nominations have opened for the fifth annual Security Serious Unsung Heroes Awards Continue Reading
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News
01 Jul 2020
Remote workers more aware of security, but still flout the rules
Almost three-quarters of remote workers reckon they have gained in cyber security awareness during lockdown, but don’t seem to be especially bothered about keeping themselves safe Continue Reading
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News
01 Jul 2020
CIO Interview: Amex Global Business Travel CTO on incident response
American Express Global Business Travel adapted an existing incident response service to support staff and clients during the lockdown Continue Reading
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Opinion
01 Jul 2020
Time to rethink business continuity and cyber security
Business continuity and cyber security remain largely in separate silos, but changes in the IT and cyber threat landscapes mean there is an urgent need for organisations to alter their approach Continue Reading