IT operations management and IT support
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News
11 Mar 2024
Vinnova launches National Digital Advancement project
Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading
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Feature
09 Feb 2024
The rising prominence of hybrid cloud in the Nordics
Many Nordic organisations have opted for hybrid cloud environments, subscribing to the newest services without giving up what they already have. Best practices are beginning to emerge for managing the heterogenous environment Continue Reading
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News
05 May 2023
Employee perception may be key to success of UAE’s big data initiative
Study shows the impact employee perception can have on big data projects in the United Arab Emirates Continue Reading
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Opinion
05 May 2023
Security Think Tank: Thinking beyond IAM in the cloud
Looking beyond IAM, there are other aspects of securing public cloud environments that admins can reasonably expect to control Continue Reading
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Opinion
04 May 2023
The changing role of infrastructure and operations
I&O leaders will need to automate for efficiency, manage customer requirements, optimise cloud operations and explore new technologies to improve services and enable innovation Continue Reading
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Definition
04 May 2023
FDISK
FDISK is a disk utility included in all versions of MS-DOS, Windows and Linux for formatting or partitioning a hard disk drive, or to delete different portions of it. Continue Reading
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News
04 May 2023
Age UK calls for physical banking hubs as older people demand face-to-face banking
UK charity calls for banks and government to speed up the introduction of physical banking hubs as research reveals millions of older people don’t bank online Continue Reading
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News
03 May 2023
Mystery Apple security update sparks speculation
Apple releases its first Rapid Security Response update for iPhone, iPad and Mac devices, but users are in the dark about what security problems they have fixed Continue Reading
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News
02 May 2023
UK Cyber Security Council launches certification mapping tool
Cyber careers body aims to offer clarity for professionals seeking to advance through security certification Continue Reading
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News
27 Apr 2023
Zopa’s emotional journey to becoming a bank
Zopa Bank’s CEO sees no reason why the app-based bank should not be as big as the high street giants Continue Reading
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News
27 Apr 2023
Google Cloud seals bug that could have led to data breaches
The Asset Key Thief vulnerability gave rise to multiple potential attack scenarios that could have impacted thousands of Google Cloud users, but has now been safely fixed Continue Reading
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News
26 Apr 2023
Police Scotland receive formal notice about cloud system
Scotland’s biometrics watchdog has issued Police Scotland with an information notice over its deployment of a cloud-based digital evidence system, following disclosure of major data protection concerns by Computer Weekly Continue Reading
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News
26 Apr 2023
Researchers deal blow to Gootloader gang that supported REvil
Thousands of compromised WordPress blogs have been spreading the Gootloader malware for years, but eSentire’s security research team are turning the tables on the gang that played a key role in REvil ransomware attacks Continue Reading
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News
26 Apr 2023
Google researchers identify hole in Intel TDX
Intel has worked with Google to figure out how to harden the TDX module in Xeon chips to boost the security of virtual machines Continue Reading
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News
26 Apr 2023
Post Office paid IBM millions when it ended proposed contract to replace Horizon
The Post Office ended a proposed contract with IBM to replace its controversial Horizon system after work had already started Continue Reading
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News
25 Apr 2023
Lloyds Bank joins industry IT standards group
UK banking giant Lloyds Banking Group has joined an industry group which promotes global IT standards Continue Reading
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News
25 Apr 2023
Almost three-quarters of cyber attacks involve ransomware
Data from Sophos’s annual Active Adversary Report reveals that almost three-quarters of the cyber security incidents it responded to in 2022 involved ransomware Continue Reading
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News
25 Apr 2023
UAE improves healthcare through information technology
Health authorities in the United Arab Emirates are increasing their emphasis on new, smart technologies to modernise healthcare services Continue Reading
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News
24 Apr 2023
Most IT staff uncomfortable deploying surveillance tech at work
The IT teams responsible for deploying and running digital surveillance in workplaces say they are uncomfortable with “extremely common” practice of spying on colleagues, research finds Continue Reading
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Definition
24 Apr 2023
systems operator (sysop)
In IT, a systems operator (sysop) is a person who runs computer servers and other devices on a daily basis in a data center. Continue Reading
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News
24 Apr 2023
IT Priorities 2023: Balancing end user productivity and IT budgets
End user computing is being driven by future of work initiatives to support hybrid work patterns Continue Reading
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News
24 Apr 2023
Finland and Estonia deepen cross-border digital partnerships
Finland and Estonia, two global tech pioneers, are increasingly sharing their expertise Continue Reading
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Opinion
24 Apr 2023
Could your employees’ use of ChatGPT put you in breach of GDPR?
Following Italy's run-in with OpenAI’s ChatGPT, legal expert Richard Forrest emphasises the necessity for additional scrutiny while using AI tools in a work environment, and practical guidance on doing so safely Continue Reading
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Opinion
24 Apr 2023
Security Think Tank: Going beyond IAM for cloud security
Managing access and privilege across complex and powerful cloud tooling is not a straightforward task; but there are some key considerations that can help security teams stay on top of identities in the cloud Continue Reading
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News
21 Apr 2023
Biases keep Dutch girls out of STEM and IT
Unconscious stereotypes and bias still ensure few girls in the Netherlands choose to study engineering or IT. Government, education and businesses need to make significant steps to turn this around Continue Reading
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News
21 Apr 2023
CyberUK 23: New advice on smart city security issued
The NCSC and key allies have drawn up new guidance to help communities balance the cyber security risks involved with creating smart cities Continue Reading
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News
20 Apr 2023
3CX incident may be world’s first double supply chain attack
It’s supply chain attacks all the way down as Mandiant publishes information suggesting that the 3CX software supply chain compromise was initiated via a prior software supply chain compromise Continue Reading
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News
20 Apr 2023
New GovAssure cyber regime launches across UK government
An enhanced cyber security regime is being put in place to better protect UK government IT systems from growing threats Continue Reading
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News
19 Apr 2023
UK plc sees fewer cyber breaches and attacks, but lacks resilience
Latest government figures reveal UK businesses and charities reported lower volumes of cyber breaches and attacks over the past 12 months, but the statistics mask widespread underreporting and the true state of cyber readiness and resilience appears poor Continue Reading
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News
19 Apr 2023
IT Priorities 2023: Budget optimism among EMEA IT leaders
IT leaders across the EMEA region are optimistic that their budgets will increase over the coming year Continue Reading
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News
19 Apr 2023
CyberUK 23: NCSC launches Cyber Advisor service for SMEs
The UK’s NCSC has launched an industry assurance scheme designed to address the needs of SMEs, and is calling for potential advisors to step up and help out Continue Reading
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News
19 Apr 2023
CyberUK 23: NCSC CEO calls for collaboration and warns against complacency
NCSC boss Lindy Cameron kicked off the annual CyberUK conference in Belfast with a plea for collaboration and a warning against complacency Continue Reading
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News
19 Apr 2023
Global finance firms take part in NATO cyber attack simulation
Global financial services organisations take part in NATO annual event which simulates cyber attacks on critical infrastructure Continue Reading
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News
19 Apr 2023
Cisco urges users to keep its network hardware up-to-date
In the wake of a campaign of threat activity targeting a six-year-old Cisco router vulnerability, the networking giant has warned users to be on high alert and update their hardware Continue Reading
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Definition
18 Apr 2023
Microsoft Cloud Witness
Microsoft Cloud Witness is a quorum witness for Windows Server Failover Clustering (WSFC) that uses Microsoft Azure as the arbitration point. Continue Reading
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News
18 Apr 2023
Reduced spending on cloud services weighs European IT services market down
Reduced spending on cloud services in the EMEA region meant a year-on-year drop in total IT and BPO services spend Continue Reading
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Opinion
18 Apr 2023
Cloud identity: Are you who you say you are?
As identity, rather than networking segmentation, becomes the primary determining factor in accessing cloud resources. ISACA’s Ser Yoong Goh highlights three trends driving cloud IAM Continue Reading
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News
18 Apr 2023
CyberUK 23: NCSC conference centres cyber collaboration
The NCSC’s annual CyberUK conference gets underway in Belfast this week, with collaboration and cooperation high on the agenda Continue Reading
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News
18 Apr 2023
Focus on these three risky behaviours to boost cloud security
Some 80% of cloud security alerts are triggered by just 5% of security rules. Security teams can substantially improve their resilience by zeroing in on a small set of risky behaviours, according to a report Continue Reading
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News
14 Apr 2023
Global spending on IT and BPO down as cloud deals slow
Spending on IT and BPO services drops as demand for cloud services slows Continue Reading
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News
13 Apr 2023
Thousands at risk from critical RCE bug in legacy MS service
Thousands of organisations worldwide are at risk from three vulnerabilities – one critical – in a legacy Microsoft service that they may not be aware they are running Continue Reading
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News
13 Apr 2023
How Agoda is shaping up to be a technology powerhouse
Agoda’s CTO Idan Zalzberg explains why the online travel agency with a massive technology footprint prefers to run things in-house and not rely too much on public cloud services Continue Reading
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News
12 Apr 2023
UK police double down on ‘improved’ facial recognition
The Met and South Wales Police have doubled down on their use of facial recognition technology after research found improved accuracy in their algorithms when using certain settings, but civil society groups maintain that the tech will still be used in a discriminatory fashion Continue Reading
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Feature
12 Apr 2023
The CIO challenges brought by e-commerce in Kuwait
E-commerce is growing fast in Kuwait, resulting in new challenges for CIOs in the retail sector Continue Reading
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News
12 Apr 2023
April Patch Tuesday fixes zero-day used to deliver ransomware
A zero-day in the Microsoft Common Log File System that has been abused by the operator of the Nokoyawa ransomware is among 97 vulnerabilities fixed in April’s Patch Tuesday update Continue Reading
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News
12 Apr 2023
Gartner: Rebalance cyber investment towards human-centric elements
Security decision-makers need to reprioritise their investment outlooks towards people, rather than technology, according to the latest market forecast from Gartner Continue Reading
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Definition
11 Apr 2023
operational-level agreement (OLA)
An operational-level agreement (OLA) is a contract that defines how various IT groups within a company plan to deliver a service or set of services. Continue Reading
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News
11 Apr 2023
NatWest supports tech training for displaced Ukrainian women
NatWest bank joins scheme to give tech training to displaced Ukrainian women in Scotland Continue Reading
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Definition
06 Apr 2023
Windows Admin Center
Windows Admin Center (WAC), formerly Microsoft Project Honolulu, is a browser-based management tool from Microsoft that allows administrators to manage Windows servers and clusters from a centralized, graphical user interface. Continue Reading
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News
06 Apr 2023
IBM's Nataraj Nagaratnam on the cyber challenges facing cloud services
Governments are introducing increasingly prescriptive data protection policies, but with organisations becoming ever more reliant on multiple cloud service platforms for essential business needs, how can they ensure they meet regulatory requirements? Continue Reading
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News
06 Apr 2023
Clop ransomware booms in March as Fortra zero-day pays off for gang
Backed by the threat actor tracked variously as Gold Tahoe and TA505, the Clop ransomware operation hit new ‘heights’ of activity last month, according to researchers Continue Reading
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News
06 Apr 2023
CCRC says ‘door open’ for more reviews of subpostmaster convictions
The Criminal Cases Review Commission (CCRC) has told former Post Office workers the door is still open for them to come forward if they were prosecuted for financial crimes based on evidence from Horizon software Continue Reading
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Feature
06 Apr 2023
Inspired by the human brain, Belgian researchers develop a new generation of sensors
Belgian researchers have found ways of mimicking the human brain to improve sensors and the way they pass data to central computers Continue Reading
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News
05 Apr 2023
Quick-acting Rorschach ransomware appears out of nowhere
Emergent Rorschach ransomware strain is highly advanced and quite unusual in its capabilities, warn researchers, who say they have been unable to link it to any other known strains Continue Reading
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News
05 Apr 2023
Scottish police tech piloted despite major data protection issues
Scottish policing bodies are pressing ahead with a data sharing pilot despite data protection issues around the use of US cloud providers, placing sensitive personal data of tens of thousands of people at risk Continue Reading
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News
05 Apr 2023
CGI signs up to prison leaver employment initiative
IT supplier is working with training company specialised in helping prison leavers to find recruitment in the tech sector Continue Reading
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News
05 Apr 2023
Developers say Apple and Google are running app store monopolies
Coalition for App Fairness and its members speak to Computer Weekly about alleged anti-competitive practices of Apple and Google in their respective app stores, and call for urgent regulatory action to level the playing field Continue Reading
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News
04 Apr 2023
Threat researchers dissect anatomy of a Royal ransomware attack
Trellix researchers share the inside track on a Royal ransomware attack that hit one of its customers in late 2022 Continue Reading
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News
04 Apr 2023
UAE central bank selects partners for phase one of digital currency programme
The UAE central bank has kicked off the first phase of its project to launch a digital currency Continue Reading
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News
04 Apr 2023
Over 90% of organisations find threat hunting a challenge
Understaffed security teams and high levels of background noise are making basic security operations tasks a chore for defenders, according to a report Continue Reading
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News
03 Apr 2023
Lloyds and NatWest banks join Barclays in latest round of branch closures
Lloyds and NatWest banks announce more branch closures as UK high streets continue to be stripped of banking services Continue Reading
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News
03 Apr 2023
Better SME connectivity could contribute more than £5bn a year to local economies
Operator research finds almost two-thirds of small to medium-sized enterprises in UK’s second city reveal their business could grow faster if they had access to better tech Continue Reading
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News
03 Apr 2023
Three-day Capita outage was result of cyber attack
Public sector outsourcer Capita has confirmed a major outage which began on 31 March was the result of a cyber attack affecting its Office 365 apps Continue Reading
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News
31 Mar 2023
Generative AI central to Accenture’s tech vision
Generative AI will play a central role over the next 10 years as the digital and physical world become more and more integrated Continue Reading
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Blog Post
31 Mar 2023
How observability can help companies build strong teams
This is a guest post by Sascha Giese, SolarWinds Head Geek Highly sought-after skilled workers are increasingly expecting to have the flexibility of hybrid and remote work environments while still ... Continue Reading
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News
30 Mar 2023
OSC&R supply chain security framework goes live on Github
The OSC&R framework for understanding and evaluating threats to supply chain security has made its debut on Github to allow anybody to contribute to the framework Continue Reading
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News
30 Mar 2023
NCSC issues revised security Board Toolkit for business leaders
National Cyber Security Centre calls on CEOs and senior business leaders to take a more hands-on approach to cyber resilience with the launch of revised board-level tools Continue Reading
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News
30 Mar 2023
Reactive approach to cyber procurement risks damaging businesses
Too many organisations are following a reactive approach to cyber security, which WithSecure believes is stifling security teams ability to demonstrate value and align with business outcomes Continue Reading
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News
30 Mar 2023
3CX unified comms users hit by supply chain attacks
Ongoing supply chain attacks against customers of UC firm 3CX appear to be linked to North Korean threat actors Continue Reading
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News
29 Mar 2023
UK government publishes AI whitepaper
Artificial intelligence whitepaper outlines UK government’s proposals to regulate the technology, which are based around creating an agile, “pro-innovation” framework Continue Reading
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News
29 Mar 2023
Generative AI presents opportunities and challenges to UK schools
Generative AI and LLMs hold great potential for use in the classroom, but the privacy and security implications of its use must be carefully considered, says the Department for Education Continue Reading
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News
28 Mar 2023
Microsoft expands AI Copilot project into security realm
New Microsoft service, Security Copilot, will supposedly expand the reach, speed and effectiveness of cyber teams Continue Reading
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News
28 Mar 2023
Apple security updates fix 33 iPhone vulnerabilities
A larger-than-usual update to Apple’s mobile operating system fixes more than 30 distinct vulnerabilities, including two serious issues that may potentially affect device kernels Continue Reading
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News
28 Mar 2023
BNP Paribas moves to Swedish datacentre in high-performance computing strategy
BNP Paribas is moving data-intensive workloads to a Swedish datacentre to increase capacity while reducing its carbon footprint Continue Reading
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News
28 Mar 2023
Europol warns cops to prep for malicious AI abuse
In a report looking at how large language models can be used by criminals, Europol’s Innovation Lab calls on law enforcement agencies to prepare themselves for wide-ranging impacts on their work Continue Reading
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News
28 Mar 2023
Ethical hackers urged to respond to Computer Misuse Act reform proposals
The deadline for submissions to the government’s consultation on reform of the Computer Misuse Act is fast approaching, and ethical hackers and security experts need to make their voices heard, says Bugcrowd Continue Reading
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News
28 Mar 2023
Barclays makes further cut to branch network
Barclays cuts another 14 branches from its network as it continues to see a migration to digital banking channels Continue Reading
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News
27 Mar 2023
Many of world’s biggest banks lack transparent policies for responsible AI
It is unclear whether many of the world’s largest banks have adopted and are using ethical artificial intelligence development principles Continue Reading
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Feature
27 Mar 2023
How APCOA is using big data to reinvent car parks
Car park operator APCOA is using big data to transform traditional car parks into mobility hubs that will offer electric vehicle charging, space for small businesses and depots for delivery companies Continue Reading
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News
27 Mar 2023
Most Singapore organisations operate distributed IT infrastructure
More than two-thirds of organisations in Singapore use a mix of private and public clouds as well as on-premise and hosted datacentres, even as they face challenges with data management and complexity Continue Reading
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News
24 Mar 2023
National Crime Agency sting operation infiltrates cyber crime market
The UK National Crime Agency has tricked thousands of potential cyber criminals into registering with a fake website pretending to offer tools for creating DDoS attacks Continue Reading
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News
24 Mar 2023
Accenture to cut 19,000 jobs globally
Accenture is cutting ‘structural’ costs which includes a reduction of 19,000 staff and a consolidation of office space Continue Reading
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News
23 Mar 2023
Nationwide Building Society begins another ‘generational’ tech change
Nationwide Building Society's migration of its payments to a cloud-based software platform is a ‘generational change’ Continue Reading
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News
23 Mar 2023
Podium taps ChatGPT for reputation management
The customer interaction and payment specialist with operations in Australia has integrated ChatGPT into its platform to help local businesses respond to customer reviews on social media Continue Reading
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News
22 Mar 2023
Government launches seven-year NHS cyber strategy
The new Cyber Security Strategy for Health and Adult Social Care lays out a plan for promoting cyber resilience in the sector by 2030 to protect services and patients alike Continue Reading
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News
22 Mar 2023
Telent completes communications systems upgrades at HS1 railway stations
Telent designs and installs data network and management system at four international stations Continue Reading
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News
21 Mar 2023
Hitachi Energy emerges as victim of Clop gang’s Fortra attack
The power and energy division of Japanese conglomerate Hitachi has disclosed that it has fallen victim to a Clop cyber attack, but insists customer data is safe Continue Reading
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News
21 Mar 2023
Danish law firm transforms digital collaboration through core system replacement
NJORD has transformed how it shares documents among lawyers through a cloud-based platform Continue Reading
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News
21 Mar 2023
Ransomware gangs harass victims to ‘bypass’ backups
Analysis reveals how cyber criminal gangs are turning to extensive, targeted harassment campaigns to force victims to pay up, even if their backups are in good order Continue Reading
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News
17 Mar 2023
CIO interview: Russ Thornton, chief technology officer, Shawbrook Bank
Russ Thornton swapped life on the theatre podium for financial services IT, but thrives in an environment where orchestrating IT teams is a core skill Continue Reading
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Feature
17 Mar 2023
The changing role of the CIO from a Finnish perspective
A small country with a sophisticated workforce, Finland has its own perspective on how IT leadership is changing in both the public and private sector Continue Reading
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News
16 Mar 2023
BEC attacks doubled in 2022, outstripping ransomware
Massive growth in the volume of Business Email Compromise or BEC attacks was linked to a surge in successful phishing campaigns, according to data from Secureworks Continue Reading
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News
16 Mar 2023
Rubrik customer, partner data exposed in possible Clop attack
Rubrik was supposedly compromised by the Clop ransomware gang via a zero-day vulnerability in a managed file transfer software package it uses Continue Reading
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News
16 Mar 2023
Mandiant: Dangerous MS Outlook zero-day widely used against Ukraine
A zero-day vulnerability in Microsoft Outlook that was fixed in the March Patch Tuesday update has likely been actively exploited by Russian actors for a year or more, and its use will now spread rapidly Continue Reading
- Definition 15 Mar 2023
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News
15 Mar 2023
IT gives Ukrainian economy resilience in the face of adversity
Computer Weekly speaks to IT companies from Kharkiv a year after the Ukrainian city became headline news across the world as Russian troops invaded Continue Reading
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News
15 Mar 2023
Chinese Silkloader cyber attack tool falls into Russian hands
A loader tool used by Chinese cyber criminals seems to have been enthusiastically taken up in recent weeks by Russian ransomware operators Continue Reading
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Definition
15 Mar 2023
Group Policy Management Console (GPMC)
Group Policy Management Console (GPMC) is a Microsoft Management Console snap-in that provides a graphical user interface that enables Active Directory (AD) administrators to manage Group Policy Objects (GPOs) from one console. Continue Reading
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News
15 Mar 2023
Microsoft patches Outlook zero-day for March Patch Tuesday
A highly dangerous privilege escalation bug in Outlook is among 80 different vulnerabilities patched in Microsoft’s March Patch Tuesday update Continue Reading
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News
14 Mar 2023
How William Hill’s IT copes with big sporting events
The Grand National is one of those events that pushes online betting sites beyond their limits. Understanding where there are bottlenecks is key Continue Reading
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Definition
14 Mar 2023
event stream processing (ESP)
Event stream processing (ESP) is a software programming technique designed to process a continuous stream of device data and take action on it in real time. Continue Reading
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News
14 Mar 2023
NCSC warns over AI language models but rejects cyber alarmism
The UK's NCSC has issued advice for those using the technology underpinning AI tools such as ChatGPT, but says some of the security doomsday scenarios being proposed right now are not necessarily realistic Continue Reading
